The rooms were very clean, staff were super-friendly, and the interior courtyard was lovely! Convenient location, pretty good price. Breakfast wasn't great, but better than at most budget hotels.

The mattress was caved in toward the middle, so we spent the nights waking up to climb back to the edges. Also, our keys just quit working every few hours. Staff said you couldn't put them anywhere near your phone or credit cards - but where else would you keep a key other than your pocket or purse? Had to get the keys reprogrammed multiple times in three days. Time to upgrade both, please, folks!

Not clean

Very spacious room.

N/a

close to place we needed to be

needs updated

Great accomodating staff. Good breakfast and great location.

Bathroom was outdated and everything leaked. Price was very high for what you got in return.

Tub & bathroom sink need to be updated

Haven't yet received a receipt for our stay.

The breakfast was a nice variety. The facility is dated but the lobby is very nice and updated. The rooms are worn out but the bed was amazingly comfortable!

The walls are paper thin and my tub facuet had a constant drip. Obvious to the cleaning crew as it had a stain from all the drips over time. It was never repaired so seems like management doesn't really care.

the staff was so friendly! the front desk woman saw we had a baby and two dogs and moved us to a disability access room to make life easier for us on top of letting us check in at 12:30am.

the property seemed a bit dirty. the bed sheets were brown at the bottoms and some of the towels weren’t fully clean.

Excellent location, nice rooms

I miss the days of daily housekeeping

They are trying to charge is a $250.00 fee. Said we were smoking in the room. The fact that we don’t smoke makes that impossible. We called about the fee and was told they found an empty cigarette pack in a trash can. Again, impossible because we are non smokers. I asked for proof she said she had pictures and then added they also found a cigarette butt in the trash. I said I need to see the pics and asked they send them to me and she said they couldn’t do that. Of course they can’t because its a lie and they are just charging us for no reason. I have disputed the bill with my credit card company. We travel yearly for cheer competitions and will never stay at another of their hotels again!

The beds and their sheets were very clean and comfortable. The services offered, free and diverse breakfast options, swimming pool, and fitness room, were very enjoyable. The TV channel selections were great for the whole family. We loved the extra towels and free amenities in the bathroom. We loved the mini fridge because it was large and spacious to hold many different items. We loved the plug-in charging ports for USBs cables; it came in handy when we forgot our wall plug-in. The heating unit worked super well and didn't run too often. The curtains worked very well for blocking out any light when closed. We loved the amount of lighting fixtures offered in the room, although we wish there was a dimmer switch for a light somewhere in the room for our kids to feel less nervous at night.

We complained about some cheerleaders practicing moves on the floor above us at 10pm when we were trying to sleep for an early morning event. Staff said they wouldn't do anything until 11pm. That upset us because we expect a relaxing and quiet stay without other guests affecting our experience, but they did quiet down a few minutes after 11pm. I felt like the staff could offer us to move to another room or ask the other guests to quiet down when requested, no matter the time of day of the situation.

The staff were nice and helpful.

The hotel was dirty, our room was dirty and the breakfast area was dirty. I really didn't want to touch anything and we rushed to leave.

Rust in the tub shower

location, clean

April was a wonderful representative of your company, very friendly and accommodating

staff were very friendly

a bit dated but still very good

Great breakfast. Friendly, helpful staff Great outdoor space with seating

It was a dump

Breakfast had no healthy options. Packaged muffins and pastries along with fatty potatoes, greasy eggs, and inedible sausages. No bread, bagels, healthy yogurt.

Facility needs a ‘redo’ to be considered in the league with most Hampton Inns.

location

bathroom shower had mold/mildew. walls in bathroom soft spots-water damage? chargers on nightstand and desk sticky/dirty.