The location was great! Everything we wanted to do was easily accessible from here!

We were on the bottom floor, and we had people above us who were stomping around at all hours.

#1- PETS STAY FREE! We love the fact that we don't have to pay a second fee for our mini chihuahua. 😀 Normally I don't eat the complimentary breakfast because let's be honest, most times they suck. Not at the Kelly Inn, Billings MT. They hat hot gravy, fresh biscuits, fried eggs, potatoes, bacon, waffles, cereal, yogurt. And everything was fresh and hot. 3 different kinds of juice. Plus, there is a Cracker Barrel right next door.

Can't think of anything I didn't like.

Excellent value for your money, no dog fee whatsoever, which is like a rare gem nowadays, and there was a full breakfast: bacon, tasted like it was air fried with none of the usual fat and grease, but still adequate enough. Home fries, over easy eggs, french toast, great biscuits and gravy, salsa and ketchup—just about everything you’d need. Safe, great location, next to a La Quinta hotel and a Holiday gas and convenience store. Great, grassy-green dog walking area, along a stand of cottonwood trees. We were there on Memorial Day, and it didn’t seem busy or heavily trafficked at all, so not a lot of dog poop to contend with. Price was affordable, by comparison with others in the area, but quality was still maintained.

Don’t get me wrong, this isn’t the Ritz, but the value for your money can’t be beat. It’s an older hotel that’s been remodeled, and housekeeping needs to do a much better job of vacuuming the hallways in particular. But the beds and pillows were comfortable and the room was clean

The staff was friendly. The breakfast was great!

Housekeeping didn’t make it to our room so we had to take out our trash after the first day. We also ran out of towels.

clean and comfortable

wish it was closer to kings avenue

The room was clean, spacious and comfortable, and seemed recently refurbished. We travel with our two dogs, and this hotel does not charge extra for pets, which is much appreciated. Lots of free parking and is right beside the Cracker Barrel, so convenient for eating out. Very nice stop when traveling through Billings.

The guy at the front desk really didn't seem like he gave a sh#t. Breakfast is available but is pretty meager fair, like most motel breakfasts. We get breakfast at the Cracker Barrel next door, which isn't free but is extremely good.

The room was clean and we liked the access to the outside so it was easy to unload and load the vehicle.

The bed was so hard and horrible to sleep on. It would have also been nice to have a rug for shoes by the door.

location

location

pool broke and we booked especially for the pool and the guy at the desk was not super friendly at all and the heater in our room on lowest setting was sooo hot but if we turned it off we froze. Bed was hard as a rock

The tub

Meth pipe left under the bed and tub knows broke offq

Friendly night staff.

I lost electronics and housekeeping was rushing me out the door so I accidentally left a few things and my sweater. Housekeeping never reported these items to lost and found. Housekeeping never returned my stuff. I called the day after I left and was told there was nothing in the system.

We called ahead of time to request an upgraded room and when we got there we were charged the upgraded price, but taken to a standard room. We then were woken up in the middle of the night by other customers trying to get into our room, because the concierge didn't document our room number properly, and then we were called by the front desk asking our name... info they should have documented. In the morning I explained what happened to the manager and she gave me the standard room rate but wow not a great experience after driving all day and just wanting some rest. We were also hoping for a clean room and a shower, which was apparently too much to ask because our drains were completely clogged with hair and disgusting. I told the concierge about this but she didn't seem to be too bothered so we had to clean it ourselves to have a shower. I wouldn't stay here again.