When I checked out and got away from that disgusting place

Despite the good reviews we had a terrible experience here…Had bed bugs in our first initial room 218…Didn’t see the bugs until I just happen to wake up and look at my 3 year old daughter who was in the bed with me and I seen one climbing by her head…I instantly checked my pillow and had several under my pillow and pulled back the sheets to find several more…I checked my sons bed who didn’t appear to have any I then called front desk to say there were bed bugs in which she calmly asks do we wish to have another room! Like hell yea!!!! She then gives me room 222 which appeared a lot cleaner with newer appliances the only issue was the drain to the tub didn’t work so the tub filled up rather quick after 3 different people taking a shower but my son woke up to a cockroach on his iPad and the a/c unit did not work as far as being able to change the temperature so we had to unplug and leave it unplugged to get the room to a decent temperature…also in room 218 the closet door came off the hinges soon as it was opened…the remote didn’t work at times and cable would randomly go off…the a/c was rather old and took a while to heat the room up…definitely would not recommend and in deathly afraid that we might’ve have brought bed bugs back to our home…last thing we need…place needs to be sanitized or burned down…will not return if I could choose zero stars I would…Yes

Friendly, accommodating, and helpful staff (had to push back our check-in time and check-out time) and lobby was nice!

Hallway smelled like cigarettes, A/C fan would not stay on continuously (like the fan sound when sleeping and the room to be constantly cool) and bed was uncomfortable.

Location was convienent

Everything

Only thing I didn't like was the swimming pool was dirty looking .on the website it shows a jacuzzi tub in the room only to find out there wasn't🥴🥴

Lady that works over night seem very nice.

Wish they had better breakfast but due to covid i understand. And found a small container of cheese under bed so room service missed it.

The breakfast was a grab and go. It was ok but not spectacular. I'm sure Covid limited them. The rooms were nice and clean. The staff was very nice and helpful

The location is great, clean and big room, super comfortable bed. It's a great value for your money!

Breakfast can't actually be called a Breakfast, it was a banana and a granola bar. They are still not serving it, I think due Covid, but tbh, the to go bag could be way better.

I have visited many Best Western locations. And they are all consistently excellent.

The bathtub is a little too Hugh for a handicapped person to access even with all the safety bars.

The AC was really cold and working. The room was clean.

The only thing i did not like was then TV. The TV was old and the picture was really dim. I dealt with it considering i was only going to be there 3 nights. Other than that the room and motel was great.

It was fine

The curtains would not shut all of the way. It wasnt the cleanest

I loved everything the staff the room the service everything was amazing.

It's nothing I didn't like .

Clean and comfortable

I like that the young lady at the front desk by the name of Bertha was very sweet she accommodated us the whole stay she was very nice resourceful n willing to give a hand in a situation I had come up book this property for your stay very clean management is great

You quoted me a rate of $107 for two nights and that’s what I took the booking on but when you confirmed it you confirmed it for $157 and change. Very sneaky by you

Phone did not work