Todo

Le falta algo más de limpieza en los pasillos y elevadores

Cook to order eggs & omelettes

Uncomfortable beds, tub was broken water couldn't be routed from tub up to shower, they have an empty broken hot tub which wasn't disclosed, my children couldn't use pool because one family was allowed to leave their children & disregard the rules, be unsafe & disruptive. Asked for help yet staff didn't care when I brought issues to their attention. Not sure if was a race issue or they was friends issue but we’re extremely disappointed.

The girls who work the front desk AMAZING they are kind and quick to try and help they have wonderful customers service some of which should be taught to their boss. The guy who works the bar I don't drink but my husband went down and he was super friendly with everyone greatly people with this big smile that was nice to see

The manager attitude his lack of any responsibility about anything. The hotels says it has a restaurant it does not it serves bar food burgers wings potatoe skins not restaurant food. I was told I'd be on an upper floor with a view well there is no view but never being to St louis I had no clue and the upper floor the promised in a email yes that became the second floor for the must spit in your face reason. Then we are there multiple days for our anniversary and spending over 900 in your hotel and your Manger things giving us 50 off our bill sould be good enough. Then at breakfast you guy a man walking around in dirty clothes huge and I mean huge wholes in the underarms of both sides of his shirt so that his hair is showing just what you want leaning over your table getting it set up for you. It looks bad for the hotel and it makes it look dirty

The suite was clean and the staff was friendly. The valet staff was top notch as well. We will be staying here again.

The hot tub was out of order.

Location to everything we wanted to do was great

Rooms were not ready for check-in by 4 o’clock. And the toilet in our room either ran all the time or wouldn’t flush.

Kids really enjoyed the pool and the breakfast was amazing. Overall, the hotel is clean and very well maintained.

Hot tub didn't work and called to ask, was told it did. After arriving told hot tub is being removed altogether. As well, we arrived at 1 pm. Called for early check in, wasn't available, no big deal. However, it was almost 5 well past check in until we got a room.

Good location

Breakfast was just okay & Ended too early at 9:30

La comodidad de la habitación.

El servicio de restauracion estaba cerrado y no habia alternativas cercanas. Nos quedamos sin cenar. El hotel se nota que ha vivido mejores años en el pasado. Hacia frio en la habitacion porque la ventana no cerraba del todo bien