HoteLumiere at the Arch
A propos de ce hôtel
Situé à Saint Louis, ce attractif hôtel pour 84 € par nuit est un fantastique choix pour votre prochain voyage Located along the Mississippi River, this St. Louis hotel features an on-site casino. Each suite offers WiFi, and guests are within 10 minutes’ walk of The Dome at America's Center.
Équipements
Climatisation
Cuisine/kitchenette
Internet/Wi-Fi
Fumeurs autorisés
Parking
Blanchisserie
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Carte de Saint Louis, MO
Avis
3.0/5.0
Moyenne(430 Avis)
Avis vérifiés à 100 %
2.0
The hotel itself is very pretty and is within walking distance to restaurants, the casino and the arena which we went to for business.
The staff was amazing and the hotel itself is very cool on the inside. Unfortunately there isn't anything more positive I can say about it. Our room was horrible. It smelled of smoke which they came and just sprayed Febreeze and come to find out, it was not a smoking room but just below the smoking floor. Everyday when we returned it smelled horrible and our clothes stunk when we got home. The bathroom had goop in each corner of the shower where it is not cleaned very well and the bathroom floor was sticky. The bed was was like sleeping in a hammock, the sheets didn't fit the bed and we saw blood stains on the box springs. We asked to switch rooms but they were full so we couldn't move. We went down to work out and all the dumbbells' had been stolen except for 2-15 lbs and 1-20 lb. I wouldn't recommend this place which is sad since it is a pretty hotel and in a decent location. Again the staff was very nice and I guess they are doing all they can do, maybe they need a new owner or manager and the place would really be amazing!
1.0
Location
Many things. 1-the pool was drained. 2- the spa was covered and unusable. 3-one elevator bank was out of order. 3- the sheets did not fit the king size bed. It was just placed on top, not secured, and came off each night. On top of that, housekeeping would not come make the bed without 24 hr notice, so we had to make our own bed with undersized sheets.
We should be offered a percentage refund for our stay!
9.0
I loved the waterfall. Starbucks closed at 4pm. You check in at 4pm. No restraints near that deliver to the hotel rooms
For $159 no continental breakfast. Too far for me being disabled to walk to the casino
7.0
good location and central air and suite was great
laundry still in halls at check in
3.0
location
parking is shared with the casino so practically no available parking at check in time. my room wasn’t cleaned properly. bathroom was disgusting
1.0
Money stolen, refrigerator broken, no hot water and no swimming pool
5.0
the close walk to Busch stadium, about a mile
lack of restaurants and bars in the area. nowhere close to eat breakfast. zero nightlife besides the casino. lots of homeless in the area
8.0
Great location, Free parking, Safe enough area and close to different food options and tourist attractions.
My room had plenty of full body towels and face towels but no wash clothes, also the room has a mini fridge but no microwave.
6.0
near casino, ride to the sports complex
they didn’t have a restaurant in the hotel, you had to walk to the other building where the casino is and you can’t eat with your under aged children, No bar in Hotel and the swimming pool wasn’t open,
1.0
Staff was rude. Room smelled like smoke and dogs. Pool was out of order.
1.0
Loved it
Too far from stores 😪
9.0
It needs updated. Seems to be an old hotel that needs a refresh
3.0
The beds were comfortable
Our room wasn’t ready until 3 hours after it was supposed to bed, we didn’t get any sort of a discount even though it was their issues, hair in the sink, the hair dryers didn’t work, the hallways smelled of weed horribly.
1.0
The staff was very helpful.
Cleanliness, that was a big problem. When my wife and I checked in the hotel and made it to our room the first thing we noticed was that there wasn't a microwave in the room. We got the room for our 23rd anniversary. When my wife went in the bathroom there was hair in the shower and soap scum on the shower wall like it hasn't been cleaned in a while. But the staff was great
4.0
check in was very easy
the parking lot was a long walk to hotel. it was raining. no one to pick us up and take to hotel. Room had a bad smell when we walked in and was 60degrees when it was 40 degrees outside. Bed was comfortable. forgot our phone charger and called front desk to see if they had a charger. very rudely told NO. Had to walk a long way to casino through a long walkway and up and down elevators.
7.0
very cool property I like it
no Jacuzzi suites
7.0
The remodel left the rooms spacious and comfortable. The area is developed very well with nice dining and entertainment options. Parking was secure and convenient.
The bedding was not changed. I could smell the cologne of the previous guest. The night clerk seemed a little disheveled and overworked and seemed skittish about security. The added fees were disheartening and seemed like a cheap dig.
10.0
The staff was very kind and helpful 🙂
The walk over to the casino was a little scary being alone because there was no one around
5.0
it was dirty. our room had not of been vacuumed !
2.0
location in downtown
roaches in bathroom and over powering air fragrance to mask smell of Casino
4.0
it use to be nice I think
the torn furniture stained cushions aren’t homie. it run down and overpriced.
7.0
I found a dead roach behind the TV
FAQ
Combien coûte ce hôtel par rapport aux autres à Saint Louis ?
Le prix moyen d’une location à Saint Louis est de 107 € par nuit. Cette location est 23 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour HoteLumiere at the Arch. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location HoteLumiere at the Arch accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre HoteLumiere at the Arch ?
Nous avons trouvé 9 équipements pour cette location. Cela inclut climatisation, cuisine/kitchenette, internet/wi-fi, fumeurs autorisés et parking.