Rooms were super.clean Breakfast was ok did miss omelet and cheese though. The location was ok Loved complementary cookies and coffee very unique

The pool not being working Small.amount of towels I asked for toothbrush the receptionist asked.me.to.go down and get it.

Convenient to church

Old needs work

The front desk staff and the housekeeping staff were very nice and welcoming.

Had to use the pool in the hotel next door because theirs was closed, breakfast was not great, worker did t keep stuff stocked and was rude and on her phone through ear phones the whole time.

The staff was very accommodating and professional… You should be proud of these people

Nothing

Everything was great! I did not have the breakfast, but coffee was good!

Good breakfast selection, but could offer more hot food options.

The bathroom wasn't clean and the tub drain was clogged. We asked the front desk, the housekeeper and texted a request to fix the clogged drain with no response or action.

It was convenient to the HighMark Stadium, The beds were comfortable.

The property was a little old, bathroom was in need of some repair, needs repainted, wall was chipped up, we had a dirty washcloth still sitting on the tub when we arrived.

Bed was comfortable

Burnt out light in room. Pull out couch mattress was worn out. Shower had a mildew smell.

Size of room

Dirty pool

very nice front desk folks...

breakfast was not much to write home about (but expectations were not high either)

Staff breakfast

Location cold dirty pool

Check in was very slow. We had to wait about 1 hour after 3:00 for a room. I know you were busy but; You may need more staff. Breakfast was very minimum compared to our stays prior. The hotel needs a bir of a renovation to bring it up to better standards.. I was disappointed that there was NO Hot Tub.

the breakfast was food but understaffed and dirty tables

rotted doors, water damage and leaks in the gym room. lack of adequate towels and very very uncomfortable pull out sofa bed.

Comfortable and very clean. Breakfast was the usual “help yourself” and was well stocked. Quieter than most being next to the highway. Slept well!

clean, friendly and helpful staff, affordable, great location, free parking and breakfast

nothing

Friendly staff, location.

The pillows on the bed. They were extremely uncomfortable. They were like pillows you'd use on a couch. They were way too small and lacked any firmness. I was told the pool and hot tub were closed and it seems like every time I stay here, the pool and spa are closed. The price should be lower without having the pool and spa available. They should also make customers aware that the pool area is closed on the website. The website said available amenities, "Pool and Spa".

The breakfast was good, the staff was friendly, and the location was very convenient to I-90. The staffperson gave us a great restaurant recommendation at The Ridge, which was like two minutes away.

The pool wasn't working but they allowed us to use the pool across the parking lot at a different hotel. The room did smell like someone had smoked in there at one time but it could have been awhile ago.