good

goo

The breakfast was goodn/a

n/a

close to IAH, good breakfast, comfy bed, well equiped kitchen in the room.

old fashioned hotel with limited soundproofing,

Breakfast selection was good and the location was great as well.

Had issues with the bathroom toilet at check in. The manager was able to accomodate us the next day which was very helpful. Not sure if the pool was open, but it did not look clean for swimming.

room was very spacious

had problems with the toilet flushing

very clean & not that far from downtown

I loved everything

the cleanliness, spacious environment

n/a

VG breakfast location was convenient to Airport and to quickly get on major roads to destinations.

clean quite staff was nice

remote to tv was broke other than that everything was great

super clean . 10’ away from Bush international airport . excellent shuttle service !

big room, very clean. and the nicest staff.

Fantastic breakfast, have varieties to choose from. Very delicious.

Noticed some jewelries and clothing bought from stores missing, janitors/room cleaners suspected.

The location in relation to the airport. The continental breakfast was good.

There’s only one elevator for the entire hotel including the housekeeping staff which at times make for a lengthy wait for the elevator. Housekeeping only does light touch cleaning on all days except Thursdays which is full service. Saturdays and Sundays are also light touch if you make a request before 10am to be placed on a list. When I arrived to my room and turned on the bathroom faucet the water came out rust color so I allowed it to run for several minutes and it remained a light stained color throughout my 4 night stay so I used bottled water for brushing. My shower was too hot for me and I was unable to turn the temperature down to make it cooler. I have stayed at Staybridge hotels in other places in the past and this has been the only one where I’ve had a negative stay. I’ll probably use the hotel chain again but definitely not this location

Payment process is horrible!

Fellow customer in breakfast area bare footed. It was disgusting.

Everything especially the option to put items on the room tab

Everything was perfect