Location, nice lobby.

Overpriced room rate, Parking rate at $66.00, per night, no room service, dusty room,

Location

Carpets dirty, No microwaves,

The location and room size

The toilets in the rooms were like public toilets, stepping on the handle to flush. The $25 charge to check in before 4 when the room was actually ready. It seems nonsensical.

Great location for walking tours

Parking was too expensive and not very convenient

location is great for both tourists and business trips as it's pretty central to everything either of those groups needs. also we had some changes to the reservation and the staff could not have been more helpful

Stayed for 2 nights at this hotel. Very Centrally located close to the attractions. Fantastic breakfast with a very good spread. Very comfortable room. Front office staff and Concierge were extremely helpful..Would definitely recommend to other friends and would love to come back to this hotel.

Nothing

very poor housekeeping. No hands-on management

An upscale hotel well located for walking to many National historic sights, nearby restaurants and couture shopping! Excellent and friendly staff, with a good morning and smiles for all.

Staff was very friendly and courteous. Location was great and close to the monuments and attractions. There is a Starbucks in the hotel which was a plus for me.

There’s nothing about this hotel I didn’t like.

Our room was quiet and comfortable, which was exactly what we needed after long days of sightseeing. You can’t beat the convenience and location of the hotel. It’s a short metro ride to Regan National airport and sits over an entrance to Metro Center stop, so you can metro anywhere you need to go. The White House is a short walk. The staff were super friendly and helpful. There’s an amazing bakery, Tatte, around the corner and other restaurants close by.

Friendly helpful staff. Large spacious room which was very comfortable.

Wasn't anything we didn't like

We liked that the room was large enough for our family (2 adults & 2 children - staying in a different room right down the hall and another couple who live in DC) to all gather and hang out. The room was very clean and the bed comfortable! There were plenty of outlets and even USB outlets for charging things! We also enjoyed watching the Disney family movie and having popcorn (a Saturday afternoon event hosted by the hotel)! We also took advantage of the Starbucks in the lobby.

Location is outstanding for walking everywhere downtown, rooms and beds very comfortable, beautiful lobby and great to have Starbucks on main level. Would definitely stay again!

Elevators could move a little faster. We had to wait for them longer than expected.

location was good.

Bed was uncomfortable, street was noisy.

The Location was good. The door men were extremely helpful and friendly. The breakfast place was really nice and the staff were helpful.

The room did not have basic things like coffee mugs and water kettle. The cleanliness was not up to the standard. The view from the room was horrible. The coffee machine appeared to be dusty.

location is great, rooms are big and clean

no pool

Great location & super helpful staff

For $450 a night I was expecting more -like luxury linens. Cheap sheets, paper thin blanket that was supposed to be a duvet & 2 tiny pillows for a king size bed. Felt like I got ripped off

Location was amazing, staff were kind and accommodating to any requests, breakfast buffet and servers were excellent. Accommodated late check out and had space to store luggage so we could continue exploring on our last day.

N/A, wonderful experience