It is an old hotel. Could use some updating. Over priced for me. We stayed at The Lodge in Cloudcroft which is historic, nicely maintained, friendlier staff and $50 cheaper per night!! The person at the front desk seemed annoyed when I asked him to repeat his instructions to us. I had difficulty understanding him. You could tell his “ instructions “ were the same speech which is quickly spat out for everyone. Absolutely no warmth, not friendly, not even a smile. Did not make us feel welcomed at all. My husband had breakfast; the gravy for the biscuits was cold, the eggs were runny and tasted awful. He threw his plate of food in the trash. Coffee was not good. We went elsewhere for breakfast.

easy access to the town

room

N/A

Room was clean and comfortable

Construction on the same floor

It was very clean.

There was not enough breakfast for everyone.

friendly staff. fair breakfast.

I like this hotel

nothing yet

Clean, easy to get in and out of property.