The room was clean and nice, comfortable beds with plenty of pillows and blankets. The heater worked perfectly.

The TV remote was difficult to work. The buttons were not sensitive enough so you needed to pound frequently on the buttons. I also asked for some decaf coffee and was told they didn't carry it or tea. Vending machines were lackingand no breakfast.

very clean and good price, room decoration is nice. I stayed here few times before and we loved

coffee/juice machine at breakfast room is always broken, I don’t like the coffee in the room

parking spot under the room was great

Bed sheets were dirty and torn. Door wouldn’t fully close and allowed a draft to come in. Floor was dirty, and curtains were as well.

I did not have breakfast..

When I arrived the receptionist, was speaking on the phone. He never greeted me, just kept on talking on the phone the whole time. He slid a form across to me with another guests information on it. I told him this was not me as I am obviously not a man. He then grabbed the form and threw a different one at me. I had previously requested a ground floor room, when I mentioned this he became furious and said I could go somewhere else, as he did not have any other rooms. This was at 11pm. I wish I could have gone somewhere else. The condition of the room was horrible. Worn out carpeting, old sunken mattress, lumpy pillow and only one thin blanket. It was also cold and rainy that night.. There are lots of hotels in this same area, some less expensive. Whatever you book it cannot be worse than this place. Be warned!

the staff are very friendly and place was so clean also great price

the coffee machine on breakfast room was broken

Nice layout, comfortable room

Fridge was iced over, could not use freezer, had to defrost it myself. Unfortunately, we had very noisy upstairs neighbors. Clomping around till late.

Non responsive staff. Faulty air condition8ng Lack of cleanilessness Dated and broken

The location was close to my son’s house.

The property is run down. The stove was damaged and just left there. The bathroom door was damaged - water or dogs. Many electrical plugs no most did not work.

nothing

I reserved a room at the Marin Inn & Suites. I’d never stayed there before. It was supposed to be a balcony with a kitchenette. It didn’t say that there was no “balcony”( a little porch”), and that there was no elevator. I had to carry my luggage & bags down 3 flights of stairs to a cigarette-smelling room! it was poorly lit and very depressing looking. It wasn’t at all what I’d ever stayed in before! I went to the office to tell them the issues I had, and they were very uncaring. I asked for another room and they said they booked. I asked for a refund and they declined. I’ve never had an experience like this! 👎👎👎

It was apartment look with balcony. Kitchen stocked and clean. The room was nice though I'll go back.

kitchen curtain dirty, dust on headboard, bedroom blinds/curtains dusty, towels dingy, no signal/data/wifi at all couldnt make calls

location and price. staff were exceptional, I arrived late in the evening after flying into San Francisco. I received a call as soon as I landed to check if my party made it safely and what to see what time we could arrive 1130 pm. he was very friendly and professional. once we arrived at the property he was engaging and humorous as we finished paperwork. cleaning staff were friendly and helped immensely when we had a complaint or problem.

antiquated decor, dead bugs in the bathroom and kitchenettes torn bed scarf gave a poor impression of the room cleanliness quality and cleaning staff, however, an easy fix and quickly rectified with friendly staff members as were the dead bugs in both locations. my sisters room has a stove that had burnt s food splatter on the stove top which was a let down that it wasn’t cleaned or replaced. the breakfast offerings were adequate although a hot option would have been nice. we couldn’t get into the pool area to lay out or swim but it looked clean.

Great check in. Comfortable bed.

Toilet didn't work. Had to plunge after every use.