Cleanliness

Staff was very friendly and accommodating

Nothing

Mattress was very uncomfortable, old sheets. Breakfast was subpar.

nice staff. comfy bed

thought it had a restaurant but didn’t. breakfast OK

Location, cleanliness, customer service.

The sink was not located in the bathroom area, the lack of space on the center console between the beds.

Nice location EV charging stations on site, decent breakfast. Cable in room, which is spacious and full of amenities. Beds were comfy and a closet for luggage. It was also nice and quiet during my visit.

There were ladybugs all over the heater, but mostly the fixtures hadn't been dusted in a while. A concern for those with allergies. Room was spacious, beds were comfy, couch needed steam cleaning though. A little more attention to detail will make it a very nice place to stay.

The location to PNC Arena and all the restaurants we love, was great!

The front desk staff was extremely snarky and rude. This was our 2nd stay there and they were rude the first time but we chalked it up to maybe they were having a bad day, but they were even worse this time. Also insisting we pay $15 extra dollars to check in at 2:30 instead of 3. With those attitudes, we won't be staying there again. I'd rather stay someplace a little more expensive, then to be treated so rudely.

Clean, big rooms, breakfast

Room set up and cleanliness.

The prices to get a hotel room are way too much.

Awful

It was dirty. The staff wasn’t very friendly. Rooms are very dated and uncomfortable.

Close proximity to training center, restaurants and shopping! Breakfast was awesome and the staff was amazing, very pleasant and helpful.

Carpet needs to be cleaned and updated to dual vanities. Bed should be quiet, you should be able to move without bed making noise.

needed extra plllows not one available as a result my wife who has a back problem did not have a good night… not one extra in the whole hotel hard to believe!!!!