Old style and history

Shower was very small

The room was spacious, the bed was very comfy and the bathroom rather large for un updated castle that had no bathroom's to start with. The check in lady was very nice and helpful.

NO A/C in the room. We happen to visit on the hottest days of the year and the windows don't open so it was very hot in the room. Would stay again but in the Fall and Winter.

view of the bay, nice staff

No breakfast, room needed a bit refreshed and felt a little empty/sad

Had an unusual smell but this place is haunted. Went in with an open mind and it certainly was an experience. The history of the building was fascinating. Amber at the front desk was simply amazing. She is a people person for sure!

No a/c

Bed was comfortable

No towel racks in bathroom.. no hand lotion. No kleenex

The room was very comfortably furnished. The castle has 2 bars and a restaurant with excellent Thai food. Recommend the pork sliders and pot stickers! The grounds are delightful to look at.

Bed could have been softer but not to terrible.

Great location and a wonderful historic experience

The lounge and restaurant are only open Wednesday-Sunday

Wonderful place to stay! Very clean. Bed was comfortable. The room was spacious. Plenty of parking.

All good. No complaints.

Grounds with seating in garden. Room with shower met our needs.

Needs upgrades. Carpets very dirty and had a smell. None of the restaurant or lounge open. Also, thought the hotel was downtown so we wouldn't need to drive. Few restaurants close by.

Nice on the outside, friendly staff

Windows in the doors let to much light in for slerping, needs curtains. Quite a noisy place, the decor didnt match well, various colors and needs a decorator to advise on making the rooms more attractive!

Visible updates have been made to the exterior of the property and the building itself. Glad to see the improvements from our past stays at the castle over the past 15 years. The Green Room bar was busy with energy and the adjacent restaurant too. Popularity of the castle has increased. Menu offered a some plant-based food options.

A few aspects of the interior room still need updating.

A good value

There is still a lot of restoration needed.

I love history so this was a great place to stay. I love a good haunting as well. We heard a child running around in the middle of the night.

I think the elevator is very scary, small and old. Lots of stairs which takes me forever because I have bad eyes. That's nothing bad just bad for me.

Lovely, Fascinating historic mansion property. Well kept in the decor of the era but with comfortable modern beds.

Only one very small microwave for all guests to use.

Wi-fi was not working during the entire time

The history of the building was interesting, and the architecture and decor seemed true to its age. The three bars were a nice surprise! It's definitely worth another visit!

Due to being an old building....smelled a bit of old man... windows didn't open very wide and no A/C. It stayed a bit stuffy, not unbearable, tho.

it was an interesting old historic building and the staff was very friendly.

No bedside table on my side of the bed and no drinking glasses in the bathroom to get a glass of water.

Enjoyed a special show "Magic at the Castle" on our stay during the Victorian Festival weekend. Stayed in the cottage. Nice and private.

N/A

Close to where I needed to be.

Room was dirty, shower door would not close, very old hotel so no electrical outlets to charge devices. There was 1 in the bathroom and 1 behind the bed.

Beautiful! Food was great, staff was amazing, so neat just walking around...

Freezing. We had to keep our heater on the whole time in our room. The minute we walked out of our room, the whole place was super cold!

lady who runs the front desk is super friendly.

old dingey and grimey. very loud other guests. pillows on bed huge and hard.

The History

Elevator situation.