Having more than 1 staff member present in the evening would be helpful. They do a great job but shouldn’t have to answer phones, make reservations, tend bar, and clean the restrooms alone.

See above.

breakfast was good and the location was great

location and cleanliness

Clean room with lots of pillows on the beds

We brought the dog. We were on the second floor, but he wasn't allowed to use the elevator. We had to carry him up and down the stairs. He's 15 and can't get up and down that many stairs.

Great breakfast. Some staff was excellent.

Check in was rude for the second year straight.

Love this facility, the staff is all wonderful.

The room, we had this time around, the beds were horribly uncomfortable.

The breakfast was okay all are the same in the US

N/A

There were many people in the hotel and you could hear the doors slamming late into the night.

clean

The facility was very nice - pleasant atmosphere and inviting amenities. My room was very nice.

However, I have a feeling that there may have been a cat in the room prior to my stay...there was definitely that odor of a cat marking its space. Luckily, I'm not allergic, but the odor was upsetting.

Comfortable room, great staff. Excellent food at reception that I attended.

The convenience of location for where we needed. Breakfast was very nicely put together and the lady working breakfast was very sweet, both of them.

Our room even after turning off the heat was incredibly hot! The blankets weren't very soft and the top one caused me and my kids hives. The pillows are like small foam bricks, they have absolutely no give at all even another guest we spoke to downstairs said the same thing. We were so excited about the pool for our son's birthday weekend but that too was a bust it was freezing cold and the hot tub was mildly warm and both were very over done with chemicals to the point we had to go to Walmart for eye drops! Oh I should also add that when we took that top blanket off on our kids bed we found two dirty used tissues between the covers! We love Cobblestone hotels and have stayed at others in but this was definitely not our best trip!!

The breakfast was good, so nice to be able to enjoy a complimentary, hot breakfast to start the day off! We were close to shopping and restaurants

The jacuzzi could have been a little warmer but the pool and area were nice and clean

Everything was great! The room was clean and spacious. Beds were comfortable. The staff was very helpful and friendly.

My husband was having surgery 15 mins away and it was perfect. The staff found us a room away from everyone so he could sleep well the night prior. So accommodating! The check in was friendly and easy. We didn't have breakfast or use any of the amenities but it was a very clean, quiet and comfortable stay with a friendly staff. Thank you for having us.

There really was much to be negative about for our stay only that the cable was not very extensive. However, for an overnight stay it was fine.

The breakfast was nice and just what you needed. What made it really great was the person filling it and cleaning up the tables etc. She was there both Sat and Sun morning and just so nice

great place. comfortable and friendly staff

breakfast was poor.