Staff are beyond attentive and professional. The place itself is very clean and well Kept.

Only downside is that room we got, it was overlooking the roof where the generators were and it was extremely noisy. We had a hard time sleeping. I know our stay would have better if we were assigned to a better room.

Very big room, good wifi, location, friendly staff, big parking

Breakfast could have abit more variety.

At the right spot.

I’m a place where nothing is free, having a free parking was. a bonus. The staff was very nice and helpful. There was a complementary shuttle to Universal Orlando. I loved the breakfast they provided. And there was a very nice Japanese restaurant in a walking distance too. They were also very accommodating when we asked to leave the car for a whole day after our check out so thank you for that.

It was a bit dated and there were signs that they needed to update their bedding (spotlessly clean but had few holes from overuse).

Room was really spacious and clean

Breakfast could be a little more elaborated, nothing that will increase the price of the room, but some shelves for the bread, scramble eggs (not just fried)same food, in a better shape basically.

Secure entrance to the lobby and room corridors is always something we look for.

The pool area was a little too open to public areas although it was also secure. There was no outside bar or refreshments available.

The hot breakfast was excellent.

None

Size of room and location

Dirty bathroom, no shampoo or conditioner, no toilet paper or bath towels; just hand towels and washcloths. Breakfast was put out 30min before they would let the guest touch it. Hot food was completely cold. Toaster did not work. Pool was not nice; not one guest swam.

The breakfast was good...it was very basic, but it was free so no complaints.

The shower under the drain plate was clogged with hair and slime, so the first night there the shower didn't drain out. I had to unclog and clean it myself....

The breakfast was excellent and there was plenty of room for everyone to sit. I would definitely recommend this hotel for your stay.

Location

The housekeeping services and breakfast. No daily housekeeping, shower didn’t had pressure at all, rooms were worn out.

It was nice clean!

Breakfast

The customer service and housekeeping service.

N/A

Clean . Good location to parks .

Could hear dog barking in room down the hall.

location

not very clean

We stayed here for 2 nights between selling our home and purchasing our new home. I loved that the resort was accomodating towards our dog. I also like that I could have cooked a meal in the suite if I wanted to. The continental breakfast was pretty good and they had a nice variety of items. The shower was really nice! After being so busy with moving, this was a nice relaxing place to stay for a couple of nights.

The beds could have been more comfortable.