Some other guests were pretty loud in some nights - they were drunk and made a lot of noise, we could not sleep.

Location was great, everything you need is nearby. Close to good restaurants. The personal is friendly and always smiling. Beds are comfortable. Food has enough choices and we liked it. Animation has something for everyone, children's disco is a plus. Good value for money.

They should turn off the air conditioning in the hotel restaurant, it was too cold for the last 3 days of our stay. In the children's playroom also, I had to dress children in long sleeves. The room should be cleaned in the morning when we are at the beach and when the note is left on the door. Especially not when we are in the rooms having lunch and when the children are sleeping, and also not when ‘do not disturb' note has been left on the door. Pool is small and doesn’t look good.

This is our second year in a row and we love it here. We will likely be back again soon. Everything is great, the friendly staff, the great rooms, the balconys, the pool, the cleanliness and the location. A few minitues to the amazing beach, restaurants and shops. Thank you for an amazing stay, especially to the lovely lady in the reception who helped us with our room. Gracias!

Clean rooms, very helpful staff, close to the beach.

Some guests were smoking on their balconies and we couldn't keep our balcony door open due to the bad smell. We complained a couple of times and nearest neighbor stopped smoking, but other guest continued. I guess the rules are some what confusing: there is no smoking rule in the room, but there is an ashtray on he balcony and guests assume that it is ok.

Just very well. we have a good stay in this hotel !!!

Location and kid games .... Fun for kids and the pool area

Dinner and Wifi .... Not much options for dinner ... Wifi was poor throughout

Douche Bed

WiFi was dlecht

Nice location, close to very nice beach, easy to park car in the nearby streets, fridge with freezer was a plus. I would rent it once again (for couple days)

Studio was quite small - I guess its fine for couple days but not longer holidays

from the outside looks a bit old, but inside the rooms all was ok. clean and enough space. good value for money, but nothing luxurious. I think it's ideal for cycling vacations.

Quite clean, comfortable beds, spacious rooms.

No parking, noisy in the morning (room was close to the stairs), they charge for basic amenities like dishwashing soap.

very friendly and helpful staff

Super clean,close to the beach,exceptional staff.

The property is good, only few meters from the beach. Close to many bars and restaurants, bus stop only 3 min walking and easy access from/to the airport. Breakfasts was good, many options. The cappuccino thought, didn’t taste like cappuccino, but it was good anyways.

we stayed at Lago park II, it’s a bit too loud at night, due to bars next to it. the apartment has some utensils, but nothing to clean it. There’s no cleaning lady every day and no product/tool to keep the apartment clean.

It was a super holiday! The reception management was very helpful and kind, they gave eat late at night when we arrived. Our room was very clean, comfortable beds, air condition was perfect, the room service is exellent. The wifi worked well all trough the week. Breakfast and dinner is very-very good, big sortiment and super quality of food with smiling kitchen-workers. Our children loved eating the several kind of delicious foods, fruits and desserts. The beach is clean and it is near to the hotel (a short walk). Good location (beach, auto rent, restaurants, shops etc.) We would like to come back as soon as possible. Thank You HSM Lago Park!

There was no bad thing.

Staff are really nice and friendly, place is clean and neat

AC isn't really cooling, technician came to my room and didn't understand English well so he just left after my explanation by saying "oh ok so all good, bye"! I didn't actually bother about it much as I was already staying for the last night and leaving early morning

Location to beach

Room was not ready we arrived. Told our would not be ready until 10am the following day. When we arrived at 10, we were told it would not be ready until after 2pm. Not very happy to lose first 2 days of our holiday waiting around

We spent 7 lovely day at Lago park. We were so satisfied with everything. It is a lovely, clean place near to the beach. The staff is so helpful and kind. The breakfast was delicious and va tiéd I absolutely recommend this place. Thank you Lago park

Staff and cleaners

Beds and cooking facilities, the pots and pans are really bad

Everything was clean, good customer service and excellent facilities! Exactly what I needed and exceeded my expectations!

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Staff were friendly

This hotel has two main buildings one and two we were unfortunate to be put into building two, the noise was horrendous and for the first 3 night we got no sleep. We asked to be giving another room it wasn't much better. The hotel knows about this problem but still continue to rent rooms out in building two what is actually a disgrace. I really feel sorry for the families with children that would be staying in this hotel in the future.

The location is great, 3-5mins walk to the beach nearby. Really good for a long stay with family especially for kids.

The mattress was super comfortable. I have back problems and it didn't cause me any pain. Also they have 2 extra pillows inside the wardrobe. The room was very clean, apart of the sofa, which was clearly never been cleaned properly. We didn't try the breakfast.

The sofa was very dirty, the wardrobe smelled like it has never been opened. A part of those things , everything went well.