Bra läge, välstädat, bra rum storlek, mycket trevlig och hjälpsam personal

N/a

Staff were very friendly and extremely helpful. Location was good. Rooms were a good size and very comfortable, great view from ours

Nothing - they don’t do breakfast which I guess is only downside but he did do us coffee and plenty of breakfast places nearby

Das beste Hotel auf meiner Reise, das Personal ist sehr zuvorkommend, Lage ist super, Zimmer sind toll

Great location, friendly staff

N/a

Staff were friendly, accommodating and extremely helpful. Jr. suite was comfortable and spacious for four people. Property location is perfect!

We spent 4 nights in the hotel. Our room was facing the quiet street. There is also a lounge and a large terrace with a beautiful view of the sea and the harbor. Carlos the manager is very friendly and helpful. Our breakfast at the Lo&Lo was very good. Right next to the hotel is the Galapagos Deli restaurant which is also highly recommended. We can highly recommend the hotel.

Lovely bright room with balcony, with a great view of the sea. Staff were very friendly and helpful. Nice lounge area and small kitchen.

Carlos at the front desk was amazing. He took his time to set you up with tours, restaurants, answer any questions. Felt like staying with family

Difficult to get shower water to not be too Hot, but minor inconvenience

Great central location within east walking distance of the airport bus drop off and all the facilitates of the town.

Great staff, excelent location and room was large and with a nice view (also big comfortable bed)

I stay here two different times, both were wonderful and the staff was so helpful and friendly. Great place to stay.

The staff was wonderful, great coffee in the morning, the rooms we comfortable, nice porch area to dry clothing. Overly a really lovely stay.

Clean room. Nice balcony. Clean kitchen to cook in. Close to the docks and restaurants. Great staff.

Nothing.

big spacious rooms. friendly manager. great location. kitchen filled with all the utensils needed for a basic meal to save on the expensive meals around santa cruz!

wifi, but the same can be said about any place in Galapagos.

Very big room and good AC. Located very close to the main street.

No breakfast offered at the hotel.

The location is perfect - close to everything in Santa Cruz (walking distance to it all). Only 2 blocks from the ferry terminal and airport buses. The room and bathroom were spotlessly clean and the room had a balcony with a view! There was a safe in the room. The shower was hot. The WiFi was good. There was a common kitchen, dining room, living room and patio on our floor that had a beautiful view over the harbor. The kitchen is very well stocked and there is filtered water for everyone to use. There is free good coffee in the mornings at reception. Carlos was so helpful - he stored our luggage for 4 days before we stayed there so we only had to take what we needed to Isabela Island; he made restaurant reservations and helped us with the airport bus info - he was always available to answer questions and provide suggestions. Highly recommend. Breakfast is available at an additional charge.

Really great guy on the front desk, clean, comfy, rooms near the dock, nice balcony

very friendly owners and staff, good location,

nothing

the place was very nice, and especially the staff! the location is perfect?

lack of elevator, Although there was a baggage elevator which was very helpful.

Perfect boutique hotel in the heart of the town, kind staff, good value, available kitchen, water views, and a walk out the door to everything.

The room was spacious, clean, and comfortable. It was a block from the Main Street and close to restaurants and the pier. I would definitely stay here again.

Lovely staff very friendly and helpful. Very good location next door to the Galapagos deli . Amazing views.

Beautiful little hotel with amazing views in a great location. Staff have been super friendly and helpful.

The beds are a little hard and a mattress cover or thicker blanket that can be put on top would be great.

Best location, secure and clean. Ocean view was spectacular overlooking the Harbour. Staff was very helpful and pleasant. Carlos went above and beyond to assist with our every request.

Required a walk up a few steps, but viewed it as exercise.

Location and the Staff were excellent

Sort the Internet out better and it would score maximum points from me.