We gained quick entry and the owner was responsive to a special request. The room was clean. Parking was available on the street in front. The location was quiet.

There was no heat in the room. There was hand soap but no bath soap or shampoo. The bed was a sponge; when I sat on it, it fell in. The water in the shower wasn’t hot and my husband didn’t even take a shower.

lovely place and really handy location to the city centre

nothing!

Bed was comfy and nice decor.

The lock to the room was faulty and very difficult to lock. The shower cubicle door was hanging off and the shower was very difficult adjust the controls. The curtain pole wasn’t attached properly and bathroom window didn’t shut. The appearance from the roadside of the ‘b&b’ isn’t very welcoming. The sign Is hard to see and the gate is very scruffy! The noise from the rooms is very loud even though the other guests were being quiet. This isn’t a b&b it’s more a room with en-suite!

Great location - 5 minute walk from university campus where we were going to an open day. Also easy walk from riverside and city centre. Clean room and comfortable beds. Quiet area. Bottles of water, orange juice and biscuits in room was nice addition.

Missed having guest information in the room as it was being updated.

it’s small but clean and cozy

there was no complementary toiletries in the room. The room was a bit cold for our liking.

Other guests making a racket at all hours and standing near front door smoking and talking till all hours of the morning really loud. Needs to have a smoking area away from house.

spacious, clean

the bedroom was quite cold

everything

The facilities which were first class. Bed extra comfortable.

If I was being picky, just the gate. It needs mending and is a distraction to the rest of the property which is excellent.

Good value and decent location

Thought breakfast was included, it wasnt. No information book or staff at the property. Needed a bit of maintenance (curtain rail broken for example)

The bedrooms were small but fresh and well decorated. The bathrooms were modern and elegant with excellent showers! Beds were very comfy

The garden gate and hallway could perhaps be spruced up a little but otherwise a very enjoyable stay

The rooms are neat

No working wifi, no stable Netflix, the bathroom was not functioning

Clean and cosy room close to the city centre. Well equipped (kettle, tea and coffee, hairdryer, lots of towels) Very comfortable bedding. Two bottles of water and some snacks in the room, it was a thoughtful attention. There is a keybox outside the house to check in at any time.

The sound-insulation of the room is not pleasant at all. You can literally hear everything the guests in the other room on the same floor are doing at all times. I was a bit disappointed not being welcomed physically by anyone and never meeting any host. It thus felt a bit impersonal.

Had issue with washbasin, No shower jell

I loved the modern layout of the room. The little accessories were lovely and made it felt very homely

The room was very clean and looked as though it had been recently decorated as did the shower room which was also very clean. Although we didn’t meet any staff, check in details were clear and we got our keys with no problem.

On arrival Charlotte house didn’t look very inviting. For example the garden gate was in bad repair. We didn’t meet any staff at all during our stay and we were a bit worried that the heating wouldn’t come on as the room was cold when we arrived at around 3.30pm. The heating did come on later and the room was fine then.