Location was within walking distance to South Bank and West End

Location is perfect for seeing events at the convention centre Bed was comfortable, room was nice and spacious. Room was also fairly quiet.

Close to south bank. Very modern and up to date. Very quiet too

Thought parking was free , but not so. Expensive to park car .

Friendly staff,offered popcorn on arrival,was able to check in earlier. Location is perfect,so close to everything.

Wish I could of stayed another night.

Location was excellent, and I had a fabulous sleep in the comfy bed

Nice hotel

Nothing in particular

The service was amazing and the staff are outstanding!

I loved the comfy bed. I slept so well.

Nice clean and friendly

Super close to South Bank.

The homeless congregation across the road was a little off putting but no real biggie.

Family friendly

Busy at breakfast time

The location of this hotel is perfect for South Brisbane’s venues and facilities. The rooms are really comfortable and nicely appointed.

The check in process in peak times is really poor. I felt like I was at Woolworths trying to guess which check out aisle is moving faster and always getting it wrong. Rather than 3 separate queues for the reception staff it would be fairer to have one queue feeding the three stations. You’d have far happier guests if they feel this process is timely and fair. We waited almost 30 minutes for attention which is really way too long.

didn’t get the room we booked, no parking on premises, were told we’d get a some special amenities but we never received them.

The room and bathroom were very nice and clean. Bed was very soft and good to sleep on

On arrival the staff at the front counter was a little rude. They should really invest in a comfortable seat in the living room so you can watch tv. It was a little bench that was not comfortable at all.

Comfy bed

Reception, and common areas including bar and restaurant. Hotel wanted to put me on first floor, no view swimming pool and gym adjacent. Is this because I was a booking.com customer. Ended up on 5th floor, view better, but nowhere to sit as there were 2 double beds in room.

Breakfast

Could not park there.

Bed was comfortable. Very easy check in process. Great staff. Bar was great. Excellent carport.

Room service took quite a long time. No milk in the fridge.

Friendly staff

N/A

Location

The moving bathroom walls

Location to QPAC and Convention Centre.

The property was fine, but the room layout was very odd. It was almost completely open plan. Very little privacy in the toilet. No odour control. I was worried that the steam from the shower would set off the smoke detectors. It didn’t. Can say anything about the other rooms, but we did get a very good price for the area. Maybe that’s why we scored the room with the odd layout.

Location was close to everything we wanted.

The breakfast. No car park spots available

Perfect location Rooms clean Good vibe with friendly staff

Nothing

There was a bar/cafe/restaurant in the lobby

seems to be a kids hotel

WE WERE THERE FOR PARTNERS EYE OP AT STH BANK DAY CLINIC BUT GIVEN H'CAP PARKING AND ROOM

NA

Emails not responding. Smoke detector covered over by shower cap and staff, bad cleaning service and also bad response and not action taken by management for the serious breach of safety.

Perfect location. Staff were helpful and welcoming. Kids activities were great!

Nothing.

The accomodation, facilities were excellent and the location was superb as we had a night out at the convention centre and only had to walk a short distance and than in the morning we had a delicious breakfast.

N/A

Beds so comfortable, room was clean and tidy, no damage at all (some hotels have little ‘issues’ with furniture, etc). Immaculate. Well designed room with space. Staff very friendly and efficient.

I wouldn’t recommend going to the bar - unfortunately ALL the table were dirty when we arrived. And the cocktails weren’t very exciting at all. Quite underwhelming.

Walking distance to train station. Unique design of bathroom.

The pillows are too soft.

The beer was warm and served in a room temerature glass.