The staff are fantastic.

A bit tired, but still lovely

Breakfast and dinner were excellent !! Staff was very friendly and tried to accommodate our needs

First night we didn’t get what we have booked we were told that we got upgraded ! The next day we we were move to a smaller accommodation and we had to wait and wasted few hours because of waiting to be moved to the new room we were very disappointed ☹️

the staff , the breakfast

everything especially wi fi was too poor no bar inside the rooms and the fridge was not working

Nice clean rooms, friendly staff, breakfast has nice options but the coffee is very average from coffee machine. Bus stop in front of the hotel, takes about 30 mins to Palma center

WIFI is poor. Food at the pool area is very average and overpriced. Sandy beach is 15 mins away, otherwise stone beach with stairs at the neighborhood hotel but using chairs and umbrellas there is not allowed. We asked for a food to go for kids food early check out and were promised to get it but nothing was ready in the morning,.Water in the shower changing from cold to hot

The dinner is served in a hotel in front of this one (same company), but they have a rule that men must wear long pants to enter. Also, no drinks are included at the dinner, you must pay even the water.

- Location - Breakfast is amazing!! - Room size - Staff very nice

- Some areas are a little bit old (stairs steps a little loose. Some wood close to the pool are loose too.) - The box glass from the bathtub dripped some water in the bathroom - Wi-fi doesn't work at all - Bring some food if you're arriving late because they don't have anything available to be ordered - There's no information/options available for touristic activities (boats, walking tours, etc)

everything, I was very pleased. the breakfast was outstanding

the cocktails were not so great

Great food, various choice of meat and fish. Clean rooms and friendly staff. Will totally recommend.

Air conditioning sometimes working poorly, staff in restaurant doesn’t speak English

missing internet Connection, bad cleaning service

Staff, view and facities

The antiquated furniture

staff lovely . pool area clean , not far from beach .

our first room wasn’t like the photo & air con didn’t work . they moved us to a bungalow which was lovely .

Great hotel. Very friendly staff. Excellent buffet breakfast and dinner, great selection and quality of food which was well presented. Rooms were slightly more traditional but with the added bonus of a large balcony and partial sea view. Free table tennis, crazy golf and tennis. Diving onsite (payable)

Please replace the horrid red carpet on the stairs from the lobby to the first floor. It really makes the hotel look tired and let’s the place down.

the staff is really friendly and make all efforts to make the guest’s pleasure stay.

it is really hard to load/unload the lugagge , it will be good to improve the parking area when you arrive by car at the hotel.

A huge thank you to all the wonderful and friendly staff at the Bonanza Park hotel. They were just brilliant - so friendly and helpful especially Eva, Franco and Marta at reception- nothing was a problem. Bianca at the pool and also at the terrace.bar every evening made us feel so welcome. Pool attendants were great and kept the place spotless -ike tge rest of the hotel. Room attendants were so nice and waited patiently for us to allow them in to service our rooms every day. Breakfast was wonderful as were the waiters. Altogether a wonderful relaxing gem of a hotel

Absolutely nothing!!

the location is very good, good breakfast , and the employes very kind and frendly. the reception people are very helpfull.

there isn’t any place to park the car when you arrive at the hotel and is hard to unload the lugagge.

Beautiful hotel with a perfect service and close location to Palma.

Everything

not applicable

The amazing sea view