The location is on point. You have everything you need near Chobe Marina Lodge. The staff is super friendly and are always willing to help. The services all in all are immaculate, room service, shuttle service, breakfast. The rooms are very spacious and well air conditioned.

The view and only the view was good.

Check-in time was indicated: "from 11:00 to 15:00" on booking.com. We arrived at 11:15 AM and waited in the looby for 3 hours. We asked several times but no-one helped us to speed-up the process. The staff explained to me that "from 11:00 to 15:00" means at any time they have a room ready, so it is normal for the staff that the check-in is not before 14:00. In this case, please correct the check-in time on booking.com and put "14:00" please. This is a waste if time for everyone. The looby is extremely noisy and waiting there for 3 hours put us in a very bad mood for the day. The food is not good, very industrial, not the quality of a 4* hotel. Broken shower hose. Activites proposed are much more expensive than similar activites proposed by external agencies. Free condom was proposed in the room but the box was already opened by the previous guests (see photos).. Do you re-use condom paper box in your hotel ?!? Sorry but it is not hygienic !

The location on the Chobe is perfect. Beautiful built and at the center of Kasane.

Everything. It was superb. Cannot fault it. It far exceeded expectations. The river location is so beautiful at all times of the day (so much better than it looks in the pictures) and makes it really easy to do activities straight from the lodge (river safari and game drives) Accomodation for the price was beautiful, all facilities you need and a wonderful hot and powerful shower! Food was so good and excellent quality and staff were all super friendly and helpful.

Nothing. Wish we had stayed here longer and would definitely recommend and stay again

The river view was amazing, very kind staff who go the extra mile for customers. Definitely coming back

The lighting was a bit dark in the room, perhaps add white light option if one wants more visibility

The view from our porch when the sun went down was spectacular. The food wasn't just good but very good, and the whole dining atmosphere was very relaxing.

None.

a great atmosphere right on the chobe river and close to the park. a lovely chilling experience

the bathrooms need updating but everything was very clean- just old

The location is strategic as it faces the Chobe river and it gives a good view of the other side (Namibia). The breakfast was good, wider and healthier choice. I also liked the dinner as there was a lot of food to choose from.

Front office service neeeds some improvement as it took time for me to get my printout as I was checking out.