Location is great very close to good restaurants and nights shopping & nights clubs and shopping mall, good hot water to shower,good bed to sleeping on noting fancy Calle 70 streets is 2 blocks away but very close to walking

Internet Was almost not useful, is easier to bay locally sim card to have internet access and to call for taxi 🚖 Sim cards is 20000 pessos colombia +-$5,- for10Gb + call Breakfast service from 7:00am to 8:30am not so great only few options egg arepas + cheese small fruit cup & drinks are hot chocolate or coffee or tea

its not a 5 star place but the staff makes you feel like a 5 star. we stayed their 2 times in our 15 day trip and will defenitely go back. Mari is the best there she is so amazing, the ladies that works and prepares the breakfast in the morning are a blessing

on our 3 from 7 days we had 6 days of no hot water and that was just terrible, most of my group became sick due to the change of weather and also with no hot water did not make anything easier.

I liked the location, but the rooms are pretty small. But for the price I really can’t complain.

I didn’t like being on the 1st floor I could hear people I’m the lobby at night time. And maybe the staff could learn a little English.

Not what I expected

it was close to downtown

close to carrera 70

everything

DO NOT BOOK THIS PLACE. Unfortunately for us we did not have enough time to research best places to stay in Cartagena as this trip was very last minute. On the way the uber told us to be careful as this area is not safe for tourists. Even the tour guide I was whatsapping for pickup stated he does not collect in this region and I should be careful as it is very unsafe. Anyway, we started to debate moving and jusfing by the area, it was dirty, rowdy, unkempt and definitely unsafe. It was so loud also. Like the other reviews do not explain how loud it actually is. There is no chance of sleep however tired you are. After deciding to leave they refused to refund us.the receptionist actually asked someone from the street to come in. It was quite scary, he just stood over us watching as the receptionist was saying no refund and shooing us out. Just glad the police were outside the door as I've never felt so uneasy and unsafe. Do not go.

Nice looking and in good location

there was no towels or bedsheets and no ventilation

All

Nothing

The noise from the other guests kept us awake all night, no insulation. The room has mold on the walls

Location

the location was convenient and the breakfast was good

the rooms were small and uncomfortable, it had bedbugs, not enough towels for 4 people or basic needs such as toilet paper or hand soap. The front desk personnel was initially friendly but overcharged WAY more than the initial booking amount. We also witnessed them overcharge other visitors 23 million pesos for 4 nights ( about 8 thousand US dollars ). so be aware if you are not from Medellin. We understand that prices were inflated because of the flower festival, but this was outrageous. to make matters worse they didn’t refund our money after we said we’d leave. we got the police involved and they helped recoup some of our money. Please reconsider your stay here unless you have $8k to spend, I assure you that you can fly to Monaco and stay at their 5 star hotel for less. This hotel was a 2 star hotel at best, being generous. furthermore, we were put in a tiny room , being four of us. there were no bed sheets, not enough towels, and barely enough soap for everyone. The hot water rarely worked, so your showers will be cold. , not too mention the wifi was extremely weak. overall, we really disliked our stay here. please reconsider.

Nothing hotel is in bad condition

Bad bed no hot water to short time to breakfast 7 to 830 the towel is to used bad

Price

Noise