There was no signal for cellphones. No wifi like advertised. Tv would not work all the time. We weren’t able to see movies in the cinema room. The hot tub northe sauna didn’t worked will.

There were 12 ladies there. We all work together in some capacity. We enjoyed the stay tremendously. The only set back was the wi-fi. lol The pictures on the internet didn't do it justice. a very beautiful place.

The rental was great. The only drawback was the internet was marginal. That needs to be improved.

A family vacation getaway, and I chose this location because of all the said amenities. We did not have extra money to go to attractions, and with the amenities that were advertised and paid for, there was no reason. 1. House cleaning left red underwear under the bed. 2. there were roaches in the kitchen. 3. no wifi or tv most of the time. 4. the theater room was freezing. 5. the pool was too cold for the children to enjoy. 8. children are not allowed in the hot tub, and the sauna does not work. 9. the air hockey table had a hole . Maintenance had reported the wiring issues earlier that morning; the office was already aware of the problems. I called and reported these conditions immediately. Someone came out only to tell us that there is nothing they can do about the pool, sauna, air hockey and that the visitors before us had ripped out the wiring. We should have put my family in another cabin. I could have saved money and gone to the attractions but avoided Covid exposure. Tonie Biles

We had 13 people for two milestone birthdays. Plenty of room! The property is very nice. We had a few issues, most were worked out, but we sure hated bugging the rental managers so much. We never got the sauna working. The hot tub didn’t work the first day so we had to call and have it repaired. Pool doesn’t get warm enough for adults to enjoy, (79 is pretty cold)! Game room is pretty cool, lots to keep everyone occupied! Wifi is almost non-existent. We couldn’t stream any television. (Good thing the moms and Grandmas always bring movies! ) We loved that we could put the kids to bed on the upper floor and still enjoy adult time downstairs without bothering the kiddos. We bought the birthday package and they had the place decorated and a cake delivered to the cabin. An awesome service! Everyone agreed it was a great touch! Plenty of parking - we had 5 vehicles. Beds slept great. Everything was nice and clean and the place was well stocked with a grill that was spotless! Some of our crew never left the place! We would definitely rent again!

A family vacation getaway, and I chose this location because of all the said amenities. We did not have extra money to go to attractions, and with the amenities that were advertised and paid for, there was no reason. 1. House cleaning left red underwear under the bed. 2. there were roaches in the kitchen. 3. no wifi or tv most of the time. 4. the theater room was freezing. 5. the pool was too cold for the children to enjoy. 8. children are not allowed in the hot tub, and the sauna does not work. 9. the air hockey table had a hole . Maintenance had reported the wiring issues earlier that morning; the office was already aware of the problems. I called and reported these conditions immediately. Someone came out only to tell us that there is nothing they can do about the pool, sauna, air hockey and that the visitors before us had ripped out the wiring. We should have put my family in another cabin. I could have saved money and gone to the attractions but avoided Covid exposure. Tonie Biles

We had 13 people for two milestone birthdays. Plenty of room! The property is very nice. We had a few issues, most were worked out, but we sure hated bugging the rental managers so much. We never got the sauna working. The hot tub didn’t work the first day so we had to call and have it repaired. Pool doesn’t get warm enough for adults to enjoy, (79 is pretty cold)! Game room is pretty cool, lots to keep everyone occupied! Wifi is almost non-existent. We couldn’t stream any television. (Good thing the moms and Grandmas always bring movies! ) We loved that we could put the kids to bed on the upper floor and still enjoy adult time downstairs without bothering the kiddos. We bought the birthday package and they had the place decorated and a cake delivered to the cabin. An awesome service! Everyone agreed it was a great touch! Plenty of parking - we had 5 vehicles. Beds slept great. Everything was nice and clean and the place was well stocked with a grill that was spotless! Some of our crew never left the place! We would definitely rent again!

Our family (8 adults, 1 kid, 2 toddlers, 1 newborn) all stayed on this home over Thanksgiving. It was fantastic. We had plenty of room for everyone to have their own space. Anytime I called the property manager they were quick to answer and responded so politely (especially Greg). I was afraid the amenities would be useless … the pool wouldn’t work or would be too dangerous, etc. That wasn’t the case at all. The pool was a lifesaver and so fun for all the kids. The theater room was fantastic all the games worked and had their pieces, and the locks and alarms for the pool worked wonderfully so we never had to fear the kids were there unsupervised. The only thing that didn’t work as well as we would’ve liked was the internet. The signal was weak throughout the house, despite the wi-fi extender. You could do some social media but no streaming on personal devices or even the smart TVs. We heard some neighbors say their wi-fi was weak too so it could have more to do with the location of the neighborhood than the house itself. We were fine but if anyone had needed to do work or anything that week, they would have been out of luck. The location was fantastic. I was afraid it would take forever to get anywhere but there shops, a gas station, and grocery store five minutes away and downtown Gatlinburg was only 10 minutes away. Overall, it was a fantastic place to stay. I’d love to return.

Our family (8 adults, 1 kid, 2 toddlers, 1 newborn) all stayed on this home over Thanksgiving. It was fantastic. We had plenty of room for everyone to have their own space. Anytime I called the property manager they were quick to answer and responded so politely (especially Greg). I was afraid the amenities would be useless … the pool wouldn’t work or would be too dangerous, etc. That wasn’t the case at all. The pool was a lifesaver and so fun for all the kids. The theater room was fantastic all the games worked and had their pieces, and the locks and alarms for the pool worked wonderfully so we never had to fear the kids were there unsupervised. The only thing that didn’t work as well as we would’ve liked was the internet. The signal was weak throughout the house, despite the wi-fi extender. You could do some social media but no streaming on personal devices or even the smart TVs. We heard some neighbors say their wi-fi was weak too so it could have more to do with the location of the neighborhood than the house itself. We were fine but if anyone had needed to do work or anything that week, they would have been out of luck. The location was fantastic. I was afraid it would take forever to get anywhere but there shops, a gas station, and grocery store five minutes away and downtown Gatlinburg was only 10 minutes away. Overall, it was a fantastic place to stay. I’d love to return.

So. Many. Broken. Things. It got very frustrating.... Need a can opener? Nope, broken.... Had to use a pocket knife to pry open cans, awesome. Toilet paper? Nah, that fell off the wall... Want to do dishes in the dishwasher... Nah, the trollies are busted, missing wheelsand dumped all the dishes on the floor. Cut my foot open on glass. Need some towels or washcloths to accommodate 14? Yeah, bring your own. First floor bathroom shower is a waterbed. Seriously who uses linoleum in a shower? It's seperating from the floor and there's water under it, I'd hate to see how much mold and gunk is in there from all the previous guests. Need a snack? Check the unswept floor. Don't worry, after the baby was found eating spaghetti noodles, which we definitely didn't have with us, I decided to sweep.... But there was no dust pan. If you stay now, there is one, because we bought one. Also, bring paper towels and trash bags because 14 people in 4 days can generate more than two bags of trash, and you might need the trash bags for thatany people eating in... let me tell you.... The fridge. It was set to the highest setting, but it was warm for two days. I have the exact fridge at home, they told us it takes 24 hours for a fridge to get cold. It shouldnt. It doesn't. I know this for a fact. We should not have to wait 24 hours but it was actually almost two days, for a fridge to be cold enough to empty our coolers, just in time to pack up again! They didn't seem to care and no one ever showed up to fix it after calling twice. We had to throw food out. The hot tub water was cloudy and seemed gross, not fresh. Oh, and the bar stools are all rickety. We avoided them as a broken bar stool on top of the stairs seemed like a head injury waiting to happen. The neighbors were so loud the cops came(we didn't call, but we're sick of two days of fighting and screaming at 3am) . A child was found wandering around the road in a diaper without parents in the early morning, they were knocking on doors a while before the parents showed up. So that was lovely. The place overall is pretty worn out, you can tell people have abused it. Most of the doors including the master, didn't latch or stay shut. The wifi password on the fridge is wrong, the wifi was shotty at best, plus Alexa was useless and didn't respond to information command requests as they weren't stored like the information said it was. So, lots of really annoying things.... Pictures are obviously old

So. Many. Broken. Things. It got very frustrating.... Need a can opener? Nope, broken.... Had to use a pocket knife to pry open cans, awesome. Toilet paper? Nah, that fell off the wall... Want to do dishes in the dishwasher... Nah, the trollies are busted, missing wheelsand dumped all the dishes on the floor. Cut my foot open on glass. Need some towels or washcloths to accommodate 14? Yeah, bring your own. First floor bathroom shower is a waterbed. Seriously who uses linoleum in a shower? It's seperating from the floor and there's water under it, I'd hate to see how much mold and gunk is in there from all the previous guests. Need a snack? Check the unswept floor. Don't worry, after the baby was found eating spaghetti noodles, which we definitely didn't have with us, I decided to sweep.... But there was no dust pan. If you stay now, there is one, because we bought one. Also, bring paper towels and trash bags because 14 people in 4 days can generate more than two bags of trash, and you might need the trash bags for thatany people eating in... let me tell you.... The fridge. It was set to the highest setting, but it was warm for two days. I have the exact fridge at home, they told us it takes 24 hours for a fridge to get cold. It shouldnt. It doesn't. I know this for a fact. We should not have to wait 24 hours but it was actually almost two days, for a fridge to be cold enough to empty our coolers, just in time to pack up again! They didn't seem to care and no one ever showed up to fix it after calling twice. We had to throw food out. The hot tub water was cloudy and seemed gross, not fresh. Oh, and the bar stools are all rickety. We avoided them as a broken bar stool on top of the stairs seemed like a head injury waiting to happen. The neighbors were so loud the cops came(we didn't call, but we're sick of two days of fighting and screaming at 3am) . A child was found wandering around the road in a diaper without parents in the early morning, they were knocking on doors a while before the parents showed up. So that was lovely. The place overall is pretty worn out, you can tell people have abused it. Most of the doors including the master, didn't latch or stay shut. The wifi password on the fridge is wrong, the wifi was shotty at best, plus Alexa was useless and didn't respond to information command requests as they weren't stored like the information said it was. So, lots of really annoying things.... Pictures are obviously old

It’s great

It’s great

In the center of everything. Very easy to get loved everything about it

In the center of everything. Very easy to get loved everything about it

The house had some cleaning and maintenance issues. No outside space. Houses too close together. Over priced as far as I’m concerned.

The house had some cleaning and maintenance issues. No outside space. Houses too close together. Over priced as far as I’m concerned.

The property was more than I expected. Very clean and comfy. I would definitely recommend it to anyone. Thanks for a great weekend Eden Crest.

Loved everything! The whole process was way too easy. The property was clean and beautiful inside and out!!

Loved everything! The whole process was way too easy. The property was clean and beautiful inside and out!!

Wifi didnt work, dusty floor boards, filthy grill, fireplace didnt light, iron didnt work, last but not least I killed two roaches.

Wifi didnt work, dusty floor boards, filthy grill, fireplace didnt light, iron didnt work, last but not least I killed two roaches.

Property upkeep could be improved.

Property upkeep could be improved.

The home was just as expected. The location was great as this cabin is on the corner and not in between all the neighboring cabins. The only issue I had was cleanliness. There was a dirt ring in the hot tub. There were spider webs above the hot tub. There was hair stuck in one of the bathroom sinks

The home was just as expected. The location was great as this cabin is on the corner and not in between all the neighboring cabins. The only issue I had was cleanliness. There was a dirt ring in the hot tub. There were spider webs above the hot tub. There was hair stuck in one of the bathroom sinks

BEAUTIFUL cabin with AWESOME amenities!! The pics are great but it's truly better in person, if you can imagine that. Plenty of space for everyone and plenty to do. The pool is bigger than I thought it would be, was able to do water aerobics. Wonderful stay and will definitely return!

BEAUTIFUL cabin with AWESOME amenities!! The pics are great but it's truly better in person, if you can imagine that. Plenty of space for everyone and plenty to do. The pool is bigger than I thought it would be, was able to do water aerobics. Wonderful stay and will definitely return!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect! Only issue was the shotty wi-fi which actually allowed for me personal interactions.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect! Only issue was the shotty wi-fi which actually allowed for me personal interactions.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely home! Amenities are great!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lovely home! Amenities are great!