Attentive staff, convenient location and great amenity in the room (kitchenette, washing machine etc)

1. Best coffee of all hotels I stayed before. Freshly self-brewed coffee using coffee beans at hotel lobby. 2. Unmatched proximity to Odori Station, Tanukikoji, streetcars, and Airport Bus alighting and boarding points - all within 3 minutes walk 3. Washer and laundry detergent in a hotel room! And how the hotel managed to put one in the small room!!! However, I don't like its washing cycles and performance. Still, I got the chance to do my laundry as I always travel light. 4. Microwave which we didn't use.

1. We stayed for 7 nights. Only 1 night had full cleaning. The other 6 nights only refreshed towels and night robes - did not even make the bed. 2. The type of furry carpet in the room traps all kinds of dirt, dust and crumbs, and magnifys them and makes the room unsightly dirty. 3. Staff speak no English to barely comprehensible English. 4. It was very pricey for a hotel of this scale/class even if you considered the breakfast included. 5. Breakfast though decent and filling, is the same for 7 days, except alternating between omelette and scrambled eggs. Nevertheless, I still rate it a 8 as the likes far outweigh the dislikes!

Washing machine, kitchenette attached, location

Air con sound was a bit noisy

Well equipped room with washing machine. Close to shops and restaurants. Very convenient.

Nothing

All rooms have a washing machine, a major advantage if you are staying several nights. TIP: For just slightly more, book a room with a kitchenette on a high floor (our room was 1003), and you get a much larger room. Free coffee in the lobby until 11:30pm was an unexpected and nice amenity! Location is perfect and so central! The main shopping street is a 3 minute walk, and the subways and streetcar are also a very easy short 3-minute walk. There are 3 convenience stores nearby, with a Family Mart just 1 building away from the hotel. Several places to eat, open till about 11pm. The major malls are on the next street.

Buffet breakfast very good, but they never change, so it gets tiresome by the 3rd day. Staff have a difficult time with English

could try and vary the breakfast menu esp since we stayed more than 5 days but otherwise good standard Japanese style breakfast. Breakfast ticket can also be used for lunch instead

The location is good with mall and eateries within walking distance. The washing machine is each room is good that we can wash up our dirty clothes.

If there is a public bath added on the property as facility will enhance the property attractiveness.

The carpet had coffee or some kind of stains by the bed, and there was a sticky spot where I always ended up stepping in when I get out of the bed. I also noticed the fridge had a bad fishy smell.

very good location with easy access to many shops and restaurants nearby

the washing machine in room didn’t work well

Location is good and near to Tanukikoji Shopping Street. There is paid parking of ¥1500/day which is convenient and reasonable. There is a washer-dryer which is a plus point.

The room is small and not enough floor space to open up 2 large luggages.

Thé room was fine for a solo traveler. the laundry machine and kitchenette were why I stayed here. Staff was very helpful. location excellent - near Odori station .

I really liked the hotel's location, staff is very friendly and helpful and the best thing is, the room has a washing machine/dryer. I love it! I didn't think this would be an important aspect during travel but I have since changed my mind. Room size is a pretty decent size, we had two large travel luggage. If you drive, there is a pay parking area just behind the hotel.

Nothing

good location and comfortable bed!

Great breakfast with lots of local dishes. The room was comfortable. The location was convenient as well. Most attractions can be reached by foot, and there’s the metro too which is only a few blocks away. The staff is exceptional. They even stored my luggage for two days until I stayed at this hotel again. I would definitely stay here again if I come back to Sapporo.

Good location, close to underground subway access, very close to a variety of sit-down restaurants

love the place - food was amazing, too

Fabulous, room size was pretty good for Japan hotel, especially one located smack in the middle of the shopping district.

Quite literally nothing!

Hotel was very clean and in a convenient location (about 5 mins from Odori station and 2 minutes from a convenience store). The breakfast was great as well, and the staff were very accommodating.

The washing machine in the room seemed to take the longest amount of time (4 hours) regardless of the amount of clothes.

very near to the shopping street

none

I liked that there is a washing machine and microwave, which we can do our laundry and heat up food. I also liked that there are two armchair and a table that we can sit down and enjoy our food and have a good chat. The staff are friendly and approachable. There is free flow of coffee at the lobby area for a certain duration.

I was disappointed that the photographs of the room space featured in Booking.com looked more spacious than the actual room size. The actual room size was much smaller than in the photos. Therefore, the armchair and table although is of good use, it actually took up some space of the room.