we stood there for almost 1 hour to find the keys. there was other agent office also with other commercial blocks which confused us and no light at all at 12 midnight when we reached.

Beds were not comfortable and bathrooms were very basic. towels were not good.

The apartment was in a great location to transport and very modern.

Very hot at night with no air conditioning.

Wonderful location across from the Interlaken Ost train station and Coop grocery store. 2 full bedrooms with attached private bathrooms. Kitchen, dining area, and common area separated the bedrooms. Lots of storage space in closets in each of the bedrooms. Staff was wonderful.

The refrigerator/freezer stopped working near the end of our stay. While I expect it will be repaired or replaced before the next guests arrive, it was a frustration for us due to food and beverages we had in the refrigerator that got warm. The staff was very accommodating and they allowed us to use the refrigerator in another unit temporarily but it was inconvenient.

The location is super convenient

Spacious and clean. Supermarket across the street. Easy access to garage for car parking

The deposit amount of 500 CHF was high for 3 nights

very clean and spacious. close to the train station.

no microwave and no laundry detergents for costly rental.

Not applicable

Beds were VERY low. This made it hard to get in or come out of them. The rest of the apartment was great -- the beds were inconvenient.

very spacious and clean apartment

Need to clean all the trash by yourself from the “service” apartment before leaving the place.