Sebastian the person at the front desk was truly exceptional and very busy at check in-he was poised and professional

The location is fantastic right next to the Old Mill District, and 12mn (by car) from the High Desert Museum. I traveled with my children and they loved finishing their day at the indoor pool. We didn’t ski, but we loved the hotel had a ski room to store gear.

Our room was not cleaned during our stay, not sure if that is standard post-covid, but especially with children I would have appreciated coming back to a cleaner room.

Very friendly staff, comfy beds and spacious rooms, enjoyed the pool and hot tub area, the bar was nice and modern. Walking distance to Old Mill area. Really enjoyed it, I'd definitely stay here again.

Housekeeping wasn't frequent, I had to ask to get towels changed. Surprised by the $12 per day parking charge, for the price I would have expected undercover parking (rather than an outdoor lot...especially how frozen the ground got, getting in and out was hard).

Hotel bastante nuevo para una agradable estancia

Todo muy bien

It was nice and clean

The extra fees. $55 for the pet fee and a ridiculous parking fee of $10 to park at the hotel. Plus all the extra fees and taxes it wasn't worth it for me. I will not stay there again since it's so expensive and the fees weren't listed up front

Very nice room, very happy with Hotel in general.

The Residence Inn provided free breakfast from 7:00am - 9:30am (The staff shuts down the breakfast area immediately at 9:30am). The location of the hotel was in a quiet part of Bend, but you are not too far from anything. I definitely wouldn't mind staying at the Residence Inn again during my next stay in Bend.

I would like for the breakfast buffet to have more options of food.

Kelly was pleasant to work with. Room was excellent and clean. Close to everything we will definitely stay here again.

The fact we were only there one night