The staff was so great. Super helpful and genuinely nice. The location is absolutely perfect.

Only the location

Dirty room, third world toilet paper. I would never stay here again.

The location is superb. The hotel was clean and the staff pleasant.

The cost - at $400 a night - the price is too high. All the hotel rooms in Bend during the weekend we were there were very expensive as two lacrosse tournaments were taking place there. We felt taken advantage of. I also thought it was in poor taste to charge us $10 a night for parking given how much money we were already paying for the room.

We loved that we could walk to all the great downtown restaurants and bars. We felt safe in the hotel and the downtown area. Definitely can't wait to visit again.

i love the people!! everytime!!

excellent location

property starting to look aged. needs a facelift

We've been there 2 other times. So always loved the location. Quiet rooms. Internet worked well.

Place needs to be renovated. The 1st room they put us in smelled of cig smoke and the garbage bins were filled with garbage, so housekeeping forgot to do a few things and I didn't wait to see if they didn't clean other areas. They then upgraded us to a suite which was better. Dark room. Sofa hard as rock. Recently they now charge for cars to park there. They never did that before. Also no electric car plugs there.

Great location and rooms are exceptionally clean. Staff was friendly and helpful. We were even offered refreshments upon checkin.

Slight inconvenience with the elevator not operating, but otherwise everything was perfect.