HOTIDAY Olbia Wallure

Clean and modern in a brilliant location for bars, restaurants etc Spa facilities Aurora , the receptionist went out of her way to help us .

Too much glass in bedroom for old people! Lol!

The location of this hotel is great. Directly in the centre of Olbia and if you like craft beer there is the perfect bar about 10 steps away. We were contacted by WhatsApp the morning of check in and gave them our arrival time. Were met there by member of staff allowing us to leave our luggage, she gave us our room key and let us know our room would be ready at 2pm. Nice modern room but nothing very practical in there. More of an Ikea showroom than hotel room Elevator up to all levels Rainwater shower was really good. Beds really comfortable Plug sockets the side of the bed

There was some kind of sliding glass contraption that you had to keep moving to get to the kettle or wardrobe space that served absolutely no purpose and just got irritating. There was glass between the bedroom and bathroom and although there were blinds fitted you could still see someone sitting on the toilet when you were lying in bed. The futuristic sink had no plug so to have a shave you just had to leave the tap running. No towel hooks anywhere to hang towels The light switches were like something out of Star Trek you needed a manual to work out. There was one chair in the room that just got in the way as the room wasn't big enough for it but it was too big for the balcony. Two small chairs on the balcony would be better. Only one room key. The hotel in not staffed and they have some kind of virtual concierge where you have to scan a barcode but that just loads a page in Italian that can't be translated so had no information on anything whilst in there. The wi-fi is one of those that you have to put your email in and seemed hit and miss. Upon check out, I was trying to ask via WhatsApp if I needed to leave the key card in the room or downstairs in reception area but just kept getting AI responses going round in circles so just left downstairs. Breakfast was a bottle of water between 2 people, a small bottle of juice each and a biscuit thing. Hotel is great for an overnight stay but not practical for stays of longer length.

Clean, location, complete with facilities. Breakfast

We came after 20.00. Although we had very good online communication I missed the personal welcome once we arrived around 20.30. Everything works with codes.

Posizione ottima, camere pulite.

L’accoglienza e l’approccio della reception sono aspetti che andrebbero decisamente migliorati. Siamo stati accolti in modo freddo e poco ospitale e, durante il soggiorno, il personale si è dimostrato di scarso supporto. Al contrario, è sembrato spesso seccato e ha risposto in maniera sgarbata anche ai nostri messaggi su WhatsApp. Considerando che il costo della struttura è elevato e che, per altri aspetti, la struttura è effettivamente all’altezza del prezzo ci si aspetta un trattamento più attento e professionale, in linea con la categoria dell’hotel. Anche la colazione è un aspetto che potrebbe essere migliorato.