It was the hotel out of a dream! It was our first stay in Europe and they exceeded our expectations. The location was right in the middle of a beautiful square that our room looked out to. It was maybe 600 feet away from the metro as well but you could easily walk from the location. The hotel itself was so beautiful and had so much character. Our room made us feel like we were staying in a castle with the beautiful yellow and blue. The best part of our stay was by far the breakfast atmosphere. There was a live pianist, the breakfast room had beautiful windows that natural light poured in, and they served every breakfast item you can imagine on incredible display. The memories of eating breakfast there will forever be some of the best memories on my trip. Can't recommend enough!!

Nothing! it was perfect

Comfy beds, attentiveness of staff, lovely plentiful and wide selection of breakfast and lovely ambience with the piano player each morning, cleanliness of rooms and excellent location. Fresh tea and coffee available whenever we wanted at reception. Free shuttle service from airport to hotel provided by booking,com.

Our Room with window facing the aircon units with little natural light in the room. Other rooms were available however with nicer views. Breakfasts could start a little earlier say 7.30 am instead of 8 am ito allow those people to have a decent breakfast before taking excursions which usually start at 8.15am, although a breakfast bag was offered., and provided.

Hotel was great and our room overlooking the square was fabulous. Great location and easy to get around, Staff very helpful. Breakfast was lovely and they even provided a boxed take away breakfast the morning we left, because we were too early for regular breakfast time. Would definitely stay here again.

We would have liked coffee/tea making facilities in our room.

Location the best, reception on service and kind, breakfas with great view and live piano music during meal, food exelent. Deffinetely would recomend and come again.

Absolutely amazing hotel, great location, room clean. We could not have asked for a better hotel this hotel exceded our expectations. Thank you so much

Very friendly staff, everyone was very helpful during my stay. The location is amazing and you're short walk from the main squares. The breakfast is also quite good with a lot of options and fresh food.

You can hear the tram at night depending on your room. Wasn't too loud so no issue for me.

A localização, o pequeno-almoço ao som do piano, a simpatia dos funcionários

Desayuno perfecto, la cama super cómoda, habitación un poco pequeña pero bien.

Cobran por guardar las maletas.

The breakfast was excellent; the staff was exceptional in making my stay pleasant; overall a great experience.

Lots of outside noise, especially on Friday and Saturday nights. I know you cannot control the loud drunks outside but it did make those nights more unpleasant when trying to get to sleep before 3am.

This is an exceptional hotel with a great location, wonderful staff and an incredible breakfast selection. There was so much to see in this area of Lisbon. It was beautifully decorated hotel and we loved staying here!

There was nothing ...loved everything.

Skvělá lokalita, útulný, voňavý pokoj, bohaté snídaně

Malinka koupelna

The property is in a great location.

The room was extremely small the bathroom was like a wardrobe.

Sensacional a localização, atenção dos funcionários e café top!!

Everything was perfect , location could not have been better , public transportation all around , right on a main plaza , we walked pretty much everywhere from this location as it is in the middle of the old town , everything was clean and staff was great .Breakfast always had plenty of options . We also did the fado night at their other hotel i highly recommend it as well it is right around the corner and was well worth it.

L'emplacement est idéal pour visiter Lisbonne. La chambre est propre et très confortable avec 1 vue magnifique. Le petit déjeuner très varié et excellent. J'ai adoré, je recommande !!!

Un peu d'humidité ressenti dans la chambre

Hotel con todas las comodidades, con una excelente ubicación, y un personal te que hace sentir como en casa. Destaco también la limpieza de la habitación; y el desayuno, es muy completo.

Location is near to green line metro and bus.

We were there at 14:55 and ask us to wait 10 minutes to prepare our room, it should be ready before 15:00( check-in) and we waited more 1/2 hour that we should check in, otherwise all good

The room was great, and the breakfast was lovely

The WiFi did not work well

Lovely and clean

Nothing

The location of this property is excellent. It is on the transit routes and is easy access to the Lisboa sites by foot, bus, metro or trolley. The breakfast was a delight and surpassed all expectations. With an array of options from freshly baked pastries, fresh fruit and scrambled eggs. It set the tone for the day ahead. All the staff were welcoming, helpful and always friendly. We arrived late and staff arranged an airport transfer which was truly appreciated.

The bathroom was smaller than expected but still functional for a few days stay.

emplacement

bruit des chambres à l’autre et sonneries tôt le matin dans couloir

Posizione perfetta, personale gentile e disponibile, Antonio alla reception il numero uno. Colazione ottima e abbondante.

Absolutely amazing location for bars, restaurants and nightlife

Room was on the smaller side, but still adequate for a couple.

Localização

Elevador muito pequeno

Everything. This is an elegant, well-run and Romantic hotel in an excellent location for enjoying magical Lisbon.

Nothing.

Gostei de tudo! A localização para quem se desloca dentro de Lisboa é excelente, o atendimento é muito bom com pessoas muito simpáticas e que partilham bastante bem informação sobre a cidade, curiosidades, possibilidades de turismo, etc. Tudo bem arrumado, limpo, cuidado. Musica boa ao pequeno almoço, com um pianista a tocar enquanto se desfruta da comida preparada. Quartos limpos e confortáveis, com casas de banho boas, limpas e cuidadas. A entrada a qualquer hora sem problemas, sem necessidade de incomodar para entrar, mas sempre com alguém esperando na recepção. Espaços cuidados e muito bonitos, com decoração simples e bem apresentada.

A única questão é que o espaço de refeições não tem muitas mesas, e quando todas as pessoas descem no mesmo horário, não tem mesas para todos. No entanto, nem assim foi uma má experiência pois sempre tem um local confortável para tomar esta refeição, e os funcionários foram super prestáveis a ajudar e criando boas experiências.

I am coeliac and the hotel were superb at breakfast serving me with a separate plate of gluten free bread, cake and cookies 10/10. Lots of gluten free items for breakfast which was lovely. Fantastic location and my favourite hotel whilst in Lisbon. Staff super friendly and helpful.

Nothing

立地が良かった。空港から地下鉄を使い、重いスーツケースを持って移動したが、スムーズに到着することができたし、夜の外出にも問題なく、真夜中までファドハウスで過ごしたがすぐ帰ってくることができた。ホテル前の広場に市電２８番が停まり観光にも最適。また、朝食を朝日の入るサロンで気持ちよくとることができた。ピアノの生演奏があり、ゆったりした特別の時間を過ごすことができた。体調不良の状態でチェックインしたが、スタッフの対応が親切で安心して泊まれた。

入口が、およそホテルというイメージではなく、どうやって入るのかわかりにくかった。たまたま、中から出てきた人がいたので扉が開き入ることができたが、初めて訪れる外国人には難しい。この扉にルームカードをタッチして開けるのも説明がないと難しいので最初によく教えてほしかった。また、立地のため仕方ないとは思うが、部屋があまりに狭く、特にバスルームは狭小で使いづらかった。洗面台は航空機内のトイレの手洗いを思わせる小ささだった。

Emplacement central. Chambre au 5eme étage petite mais confortable. Petit déjeuner buffet varié

Salle de petit déjeuner petite ce qui pose problème en cas d’affluence. Manque de la documentation touristique et des conseils pour les visites

Ubicación y desayuno

L emplacement est exceptionnel pour visiter à pieds la plupart des sites depuis l hôtel L accueil est parfait petit déjeuner compris avec du choix pianiste pendant le petit déjeuner qui joue c est agréable L hôtel est décoré avec goût et il y a toujours une très bonne odeur (diffuseur de parfum d ambiance ) En face un second établissement partenaire avec soirée Fado/restaurant à réserver depuis l hôtel dans un très beau palace d époque ainsi qu un espace détente spa/massages Le gérant Serge un français nous a donné de bons conseils pour les visites nous avons passé un très bon séjour pour une semaine Je recommande cet établissement

La taille très petite de notre chambre ainsi que de la salle de douche …. Il faut un peu se faxer derrière la porte pour la refermer ainsi que le manque de rangements….. certaines de nos affaires ont dû rester dans la valise …mais ce n est pas bien sûr le plus important pour un court séjour il existe quelques chambres plus spacieuses mais à des prix forcément plus élevés

The staff, the location, the rooms, everything was beyond my expectations. I stayed there with my mum and we could not be better. The rooms are excellent, the breakfast was really good. We enjoyed our stay

Maybe the fact that we had to pay extra 5 euros to leave our luggage for the day of checkout, it used to be included in every hotel I went to