Close to the Narita airport. Small but OK size room with good amenities. Close to malls and restaurants. Smoking area outside the lobby. Good price.

Toilet has small legroom. When the window is open, there is a constant whistling noise. No coffee in the room, and the free coffee in the lobby isn't very good.

It's very very goog

shuttle to airport, extremely hospitable, helped with my bags more than expected.

offer a later shuttle to the airport

location is nearby train station.

First, front desk insisted we can check in on 3 PM even we arrived at 2:30 PM. They even wanted to charge us extra fee. Second, they wrote the wrong room number on room card case so we went to the wrong room. Third, rooms fee is more than the fee show on Booking. com. We didn’t know why! This hotel was the only one had such kind situation. Four, the breakfast had less options. Soup container had almost no soup and the staff didn’t notice. Such poor breakfast!

They clean the room everyday. The staff are so accommodating. The location is perfect, close to Narita airport and train station. Definitely i will come back to this hotel again.

nothing. I recommend this property.

clean

too small

They present us a free face mask and they were very good at check-in time changing.

There were 2 girls with us and there are no any hot springs for woman. To be honest, we have choose this hotel becayse we were dreaming about hot bath at the morning before the flight. And there are no any information about it on theur website. It was stressful for our girls and they were crying.

The onsen was very nice, and the staff was great. Also, it is close to Narita Station and the Naritasan.

super excellent !! I’d give this place a 7 out of 5 I am a world traveller and have been to a lot of hotels ( a few within Japan ) but this place tops it. 1. staff- super wonderful / always polite pleasant and helpful !!!! even housekeeping knocked at my door the next day to make sure everything was to my liking; there was no specific time for housekeeping; the front desk asked what time you wanted your room cleaned; if you didn’t twang housekeeping for a day- they still put your amenities for the day in a bag outside your door including fresh towels; checked in early evening on Oct 24 and early morning oct 27; wonderful amazing two gentlemen at my check out ! 2. amenities - simple but well thought of; there is a laundry with washing machines/dryer for a very minimal fee and didn’t need soap; the machine automatically had dropped soap after you close the door; the cycle automatically turned into drying after the wash; it had a timer to tell you what time to come back for your items and had a password assigned to you if you didn’t get there in time; toiletries always available at front desk that you help yourself with 3. food - amazing western and traditional Japanese breakfast , all you can eat at a very reasonable price at its very charmed restaurant next door the restaurant had amazing wagyu steaks; very very clean place!!!

nothing !!!!!

Public Bath

10am check out time

The air conditioning was very noisy, a low buzz so we could not sleep well.