Sweet Sevilla Suites - Smart Hotel

The location is excellent, right in the city centre. We were able to walk to all the main sights, and Metropol Parasol is especially close. There are also plenty of restaurants and supermarkets nearby. Parking is available at the underground car park beneath Plaza de la Concordia. If you have a lot of luggage, it is possible to stop in front of the hotel first to unload before going to the car park, as the walk from the car park to the hotel takes about five minutes. The hotel is not very large, but the common areas on the ground floor are pleasant. The rooftop swimming pool is not particularly large either, but it is very welcome in the hot weather of Seville. Another great feature is the shared kitchen. I am not sure whether there is one on every floor or only on ours, but it was very well equipped with plenty of cooking utensils, cups and plates. There is also a shared refrigerator for storing food. Each room has its own labelled basket, so guests can put their food in their designated basket before placing it in the refrigerator.

One day, when we returned to the hotel, the air conditioning in our room was not working, which was a serious issue in the heat of Seville. The hotel initially told us that the air conditioning would stop automatically if the windows were left open, but our windows were not open. We later found that other rooms had the same problem and that there was also no hot water in our bathroom. After contacting the hotel again, a staff member came about one hour later and fixed the problem. We were told that a circuit breaker had tripped, affecting both the air conditioning and the water heater. Once the water heater was restarted, hot water returned within just a few minutes.

Accessibility

The internet wasn’t working and connecting with the establishment by phone was difficult, but this was addressed eventually. Couldn’t use the rooftop pool as it wasn’t clean.

Posizione e il piccolo angolo piscina

Comunicazione tramite chatboat bagno senza finestra e camera un po' piccina c 4 persone

Posizione ottima, centrale e staff davvero gentile

Pulizia davvero scarsa… All’arrivo abbiamo trovato polvere ovunque: nella testata del letto, nei comodini, all’interno delle prese della corrente e anche nell’armadio. Sia il materasso che la coperta all’interno della stanza presentavano macchie