otel in Cala Millor and even though on my arrivals I have been told that the hotel is overbooked and I will have to stay one night in other hotel belonging to the same chain. As long I had somewhere to sleep I was ok with that. Lovely lady from reception Cati sorted me out quickly and understandable. Hotel as a compensation swapped me for better quality room, half board included ( my original reservation was breakfast only) and even a delicious compensation gift which was waiting for me in the room. The hotel which was a replacement for the first night was an amazing spa/hotel place, I basically had opportunity to stay in a palace! On the next day reception informed me as my room is available and I can move over there. The place was also great with incredible views and delicious food, and I mean for real delicious!! Food selection was great! Whole staff at the reception and restaurant are extremely friendly and helpful. I definitely appreciate their efforts and I highly recommend the hotel if you’re planning your stay in Cala Millor!

Old-school furnitures

Kind staff, cozy room, beautiful wiew, thank you💕

Good price

Generally good, however the hotel is surrounded by masive hotels, there is no kettle in the rooms, the patio door was jammed and the steam room is not available.

Clean rooms, good location, good breakfast, nice pool with an warm internal pool, the staff is extremely nice and helpful. It was my partner birthday and they gave us a bottle of wine making our day super special! Really recommend this place to everyone

Location quiet family friendly

Entertainment during day was bit on low, food sometimes was undercooked

The food was amazing Stuff as well Close to many cala's if you like visiting other places with own car. Alive area with many shops and restaurants and activity centers

Too far from Palma with narrow roads that makes it stressfull to drive a rental there. The beach sucks. Rocky. It was windy so not possible to swim at all as you risk to hurt yourself. The buffet was as double expensive as our other hotel in Paguera. 23/26 euros per person. Laundry cost 14 euros for 3 kg and it was not well done.. Might be a better place in August or July when its not windy but not september.

Seaside view from the room. Tasty food. Great gym. Amazing staff.

The animation team was great, Alessandro was hilarious.

Really rude manager of restaurant that was picking on us just because we were young, the other elderly guests were treated good but not the younger ones.

Friendly staff, very clean & amazing food

nothing, having to go home

great location directly on the beach walk but not in the crowded area. friendly staff, daily activities and evening shows , great cocktails with fair prices at the hotel bar. the hotel can get reached easily by public bus.

the elevator took a little longer. rooms where clean but had a vintage touch. there was no ingredients list at the buffet

Breakfast was good. Pastry and cake choices were really good. Location of hotel was very ideal with supermarkets, stores all within walking distance. Pool beds was easy and always available. Entertainment was good

Dinner was average on most days and was expecting little higher quality of food. Most sea food dishes were dry and overcooked. Elevator was not working right for almost whole stay. We took stairs almost everytime. This was specially difficult with my spouse falling sick and having to climb stairs everytime. Pool water was cold on days after rain. A little warmer water would be have been ideal. The whole hotel seems to cater to only german speaking people. It felt like we are in Germany and not spain. Many staff people spoke german first and did not understand english at all. The entertainment and all communications in hotel gave preference to german clients more. Rooms are very small and very outdated with electrical switch panels falling off. Had to move one chair to balcony to make room to keep out suitcase. Shower very small and crammed.

Lady at front desk at reception was great and very welcoming. All staff at front desk very very professional. Food was amazing and such a great selection. Location was great!

Extra sound proofing of doors as some of the other guests are loud when walking past rooms at midnight and talking loudly

food and location were excellent reception and animation staff was excellent

bar staff was rude swimming pool was accessible by anybody

Location

We were the only English speaking family

Nice and comfortable hotel, friendly and helpful staff. Good variety on the breakfast menu

Lovely food, great location and very attentive staff. Couldn’t fault this hotel. Would definitely return.

Rooms could have been bigger.

everything was easy with the kids

the strange elevetor but nothing bad

great staff and good location

the entertainment was dull and the gym facilities was old needs updating..the rooms needs updating too all round the hotel

Bed was uncomfortable and cleaning staff was very noisy from early morning.

We travelled with family of three, we had a fabulous time. Staff were very friendly and accommodating, we liked animation team. Our boy fell in love with Viktoria and her mini discos! Allesandro looked after the adults well, I liked shooting from an air rifle most. During our stay in May there weren't many families, mostly elderly people. Outdoor pool and sea were still quite cold, but manageable. We paid deposit for pool towels and they were good quality and always available. We liked walking distance to all shops and bars - a stroll along the boulevard is a must. There was very good free wifi available all around the hotel and in our room. The bus runs very well, we made a couple of trips to close destinations, like S'illot, Porto Christo, Drach caves. To the airport you can go every hour very comfortably, so there is no need to book a private transfer.

Once the cashier stopped us at dinner, thinking we hadn't paid for a water the day before. It was unpleasant, but it was resolved quickly. The beach in front of the hotel is rocky, there is not enough sand - a nice part of the beach is on the other side of Calla Milor! We expected there would be more people in town for evenings, but it was quieter during May, most of people sayed in hotels.

most things went well. A smooth operation.

The pool was too cold, the opinion of many people. the morning pool programme was too loud.