all the amenities and location to other fun things to do

amenities and view

Cleanliness, friendliness and easily accessible

Our first day the a/c didn’t work and being from Texas we tend to panic 😂 but all was made good in no time.

Everything was so good

Nice rooms and nice pool / food

Staff were extremely rude at front desk

love this place third time here. staff are lovely, food is great, rooms are brill.

to be very picky, I don’t like that you don’t get bottled water in your room, you get an empty plastic bottle that you can refill around the hotel. ultimately we always forgot so bought water from a local shop. it is also a bit out of the way so expect taxis to travel to most places

our suite was amazing. balcony unbelievable

wouldn’t say did not like, but lots of the ‘hot food’ was not hot which was a shame as so much on offer

Great hotel , lovely staff,great food, great kids clubs. Super family holiday place, not far from Ronaldo museum, which my son dreamed of seeing. There are a lot of things to do in a hotel, even on a rainy day. You have different restaurants to choose, bars, indoor pool, and entertainment for kids.

We liked everything. Food ,entrainment, great staff , beautiful place plus not far from centre where you can explore a beautiful Funchal

Room was very nice with a good sea view. Pool area was very clean and there were plenty of sunbeds available. Housekeeping staff were lovely and very friendly

Restaurant Staff weren't very friendly (almost scary at times!) it took three days of us being there before anyone offered to get us tea or coffee at breakfast, but we got used to helping ourselves to everything and finding cutlery, mugs etc. but for a five star hotel the staff would normally be a bit more accommodating. The food was very poor for a five star hotel and we ended up eating out at local restaurants in the evening as it was struggle to find anything that wasn't tough and poor quality. I would rate this hotel as a 3.5 star with the food and service letting it down. I can't complain about the cleanliness and it was great to see staff cleaning down the pool area patio every night.