3HB Clube Humbria - All Inclusive

Everything was great!

Nothing to add

Lovely rooms, great facilities, high quality food

The pool was a little cold in May

Clean and beautifully kept outdoors areas. (Although I saw a cockroach in the garage.) Good food in the main restaurant. Car parking is free. Lovely little water park for kids. Mine really enjoyed it! In general, the staff was super friendly. Except for the pool area. The towel guys (who apparently were also lifeguards) seemed to have very little interest in their jobs. And be mindful as they might use some offensive language; when my kids were getting kiddie drinks from the pool bar, a waiter, while speaking otherwise in Portuguese with a colleague, said the F word while my kids were there waiting for their drinks. Mine know Portuguese and English, so they understood everything. The F word is, however, very no-no in an international schools, so it wasn't very good influence for my 6 years old who then repeated the word like a parrot. It was fairly easy to find sun beds and shadow, probably because Portuguese families are not on holiday yet. Some annoying sun bed reserving, to which staff did nothing, even though it was clearly forbidden in the brochure we received upon arriving.

In bathroom, the sink was too high for a 6 years old. There was no stool available, even though the hotel knew that we will be there with smaller kids, so I had to lift him every time when brushing teeth or washing hands. There was only 1 horrible bright light in the toilet/bathroom, no undirect/soft light. Also no sockets whatsoever, so I couldn't use the night light I brought with me. The only option when going to toilet during night / early morning was to put that solarium light on.

It was clean, the staff were good and the water slides were popular with the children.

Restaurant felt like a canteen and was often very busy. Food was ok but choice limited and main meals not great. Rooms were quite old fashioned Main pool area was very cramped with sun beds and too busy to enjoy. All drinks in plastic cups, except in the restaurant. Gym was equipment was poor quality. Treadmill turned itself off twice while in use.