Breakfast was ok but coffee was not good.

The coffee and no express check out option

Le petit déjeuner, le personnel, les restaurants et bar

Peut être en raison de la saison hiver y avait rien aux alentours de l’hôtel aucune animation; le lit était pas confortable c’est dommage pour un 5 étoiles!

Location is perfect

Some insects in the rooms

Location on the plage, next to the boat Center. It was a modern hotel and had AC.

Room size was small for 3 people.

the staff if very helpful and kind, hotel location is next to the lake which is very nice, less than 1min walk you have the Ouchy Port , the Metro and the Bus line, which is very Conveniunt to go everywhere. just on the night when Luna Park has event or concert then it is a bit noisy for the lake view room.

the breakfast is very rich, but it would be better to seprate the FIT breakfast and the Group breakfast

Good location next to the marina, very close to the tram taking you to the old city and walking distance from the Olympic Museum. The hotel is modern and comfortable.

Parking availability is limited and the garage, not owned by the hotel, cramped. Breakfast good but expensive, although this is true for everything in Switzerland.

Good location, very close to Ouchy Olympique metro station and the lake. Room is good size and clean. Friendly staff. Good breakfast with lots of variety. Overall it's good value.

Sink drainage in the toilet is somehow blocked. Water goes down very slowly.

The location is premium at the heart of the gorgeous Ouchy promenade, with metro and Migros next door. The latter saves lots of cash on food. (Dining is uniformly expensive across Lausanne, so the restaurants are for tourists only.) The rooms are spacious, well equipped and cleaned on a daily basis by default. (No need to chase the admin!) The beds are wide and provide a good support (to my troubled back).

I would have loved an AC (though the rooms are naturally cool in the evening). And a faster WiFi. Neither critical to my decision to come back.

Great location, view, staff and cleanliness.

Nothing

One of the nicest rooms I stayed at in Switzerland, great modern room and large. Beds were comfortable. Friendly and helpful staff. Good breakfast. Convenient location and nice to be right on Lake Geneva.

All was perfect

Good Location and view , good breakfast, courteous staff, cleanliness

Little better admin and invoicing

The kind greeting of the front desk officer (Ms. Chayndee - of Thailand Origin), who was very helpful & punctual

Staff are very helpful and friendly

Given proximity to IMD business school, when cohorts arrive at the same time, it can be crowded around the lifts. (Not immediately obvious where the stairs are.)

Great location by the lake, very close to the metro station, restaurants, market, coffee shops, park, walking area near by. Comfortable rooms, beautiful lake view, very nice restaurant, good fitness, clean, friendly stuff.

The bar, not quite welcoming.

View to the like was very nice

Amenities. Room comfort. Room size. Staff.

Bfast did not seem to offer options for light bfast. Most people are just happy with a coffee and 1 ea croissant. Hotel's own parking full. Had to shell CHF20+ for an nite's parking at opposite the street.

The location, of course. We chose this hotel b/c we like the Ouchy area by the lake though it is too pricey. The room was as we requested, and the beds were comfy with warm blankets. Being located next to a MIGROS also helps.

The breakfast at 36 a person is too pricey even for the Ouchy area. So we did not try since we could find something for much less. And when we asked for ice cubes for our soft drinks, they said they did not have enough to give away. In most hotels at the same price rate, it should be included in basic services.

Very nice & cosy room and a beautiful view on to the lake. The staff was friendly and helpful.

The interior design could be further improved, if the room doors were also kept in the same color scheme as the rest of the room. The shower head didn't stay in straight direction but always rotated to one or the other side, causing water to shoot over the shower curtains.

balcony was good

nothing comes to my mind

Expensive but and comfortable rooms. expensive and very good breakfast

We arrived at 4.15PM and the rooms were not ready. I asked for two lake view rooms, they gave us none and wanted to maintain the same price, then they realized the error, reduced the price and give us a free drink. still, my view was on a metal staircase ;)

The location was perfect Big room Nice stuff