Perfect for kids

Staff friendly

The rooms are tired and dated. The quality of drinks at the pool bar is poor.

Staff were amazing! Kids pool was great and exceptional house keepers. Aircon was very cold! Buffet breakfast was perfect - lots of options and something different everyday.

Quite pricy within the resort.

Good pool facilities but that’s it

Have to pay for the Xbox room. Didn’t have my room ready. Staff weren’t that friendly Or helpful. Didn’t tell me anything about the property or map. for the price it was very lacking. Don’t waste your money on the theme night dinners they were disappointing

Kids Pool area, beautiful grounds & lobby decor was very festive. The main bed was comfortable. Close to airport. Friendly and attentive staff

The pool side menu is only served at lunchtime. Kids area closed at 6pm. Roll out bed is a blow-up mattress

The swimming pool for kids was great. My daughter loved it and didn't want to leave the swimming pool

At first, the room wasn't impressed as compared to other five-star hotels, then I had to go to the reception to clean the room every day because there were no papers or other forms that indicated whether room needed clean or not. They forgot to replace the sign after the first day of cleaning, so I had to go back to the reception the next day to ask. The staff at the reception wasn't kind at all when I asked to clean, made me feel bad to ask. Then the beddings they changed were very smelly even my daughter couldn't sleep well. The phone and the TV remote control in the room weren't working, though they replaced those after requesting I flet the room wasn't quite ready for us. In addition, I looked for the form for the laundry service, but there wasn't any so I went to the reception how I could request the service the receptionist said there would be a form to fill up and looked at me like I was an idiot to ask. Well, how do I know there wasn't a form. I have been booking numerous hotels via booking.com but it was the first time I had a bad experience with the hotel.

Fabulous property, very family friendly Staff were extremely friendly and helpful Had a great stay and will definitely go back

As a single mum with kids (11 & 7) staying at the Bali Dynasty was by far the best decision I made all holiday. I stayed here for 3 of my 9 nights in Bali and I wish I stayed here longer. The hotel is kid paradise, the kids club was sensational, older kids club area had air hockey, rock climbing wall, play stations, pool tables etc - the kids club staff were fantastic. The highlight of this hotel in my opinion are the activities and competitions put on by the ‘motivators’, they get both kids and adults involved and will have you in stitches of laugher. The hotel has happy hour twice a day, reasonable priced food and drinks, most nights there is a buffet dinner with entertainment. This hotel is absolutely perfect for families with kids up to the age of 16. I cannot recommend enough and cannot wait to come back.

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