Professional and kind staff. Good situation, you can walk to the city centre, close to the gare station. Good food.

Close to city center, nice room and very good breakfast

-

the room, excellent service - especially Louis, breakfast and other meals. Location is great - right next to the train and bus stations and to many restaurants.

breakfast had only meat - no fish

Big room, bathroom, view to the mountains.

No conditioner or body cream, breakfast starts late for a hotel next door to the train station, hard to find entrance.

Was very clean and we had a great time.

room was fine, the reception and front desk staff were most helpful, and the location was excellent and convenient

the bar, lounge area was comfortable and relaxing

good location

I got very ill after the food

Bed was extremely comfy and the staff was lovely!

staff - 5 stars, but they work in a 4 star hotel :):( hence the problems, they are happy to help, but apparently the policy of the hotel is to try to minimize costs :( the safe has been broken for 5 years, so they didn’t do it to us :) liquid soap and shampoo were not replenished, ... BUT! excellent restaurant and breakfast, excellent management at the reception! all in all good :)

staff - 5 stars, but they work in a 4 star hotel :):( hence the problems, they are happy to help, but apparently the policy of the hotel is to try to minimize costs :( the safe has been broken for 5 years, so they didn’t do it to us :) liquid soap and shampoo were not replenished, ... BUT! excellent restaurant and breakfast, excellent management at the reception! all in all good :)

Very good breakfast

Uncomfortable couch-bed

very professional staff. Comfortable bed and big room. Secure parking

My fridge wasn't working and we needed to use it.

Fairly close to the train station.

food and drinks were overpriced. someone damaged my car in their car park, didn’t even have the decency to reply to my email.

Friendly and helpful staff

The Room was a good size with very comfortable beds and lots of space for me and my children. The staff were very friendly and approachable.

As we had an oversized vehicle it would not fit in the hotel parking. We were directed to another local parking facility but did not realise that we would then have to pay an additional 30 Euros for 24 hour parking. This was not visible on any of the hotel information that we received.

Location. Ease of use. Cleanliness.

Tea/coffee making facilites

filthy looking carpet in rooms. empty hand soap dispenser and half-consumed bottle of water in mini-bar

room aircon didn’t work, carpet in rooms looked filthy, minibar didn’t work. hand soap dispenser empty both times I stayed here and an already opened bottle of water in minibar

Central location/ available parking/ very welcoming staff

no points

I stayed there as my mum was in the local hospital at the end of our Xmas skiing holiday and ended up extending the stay by 2 days. The staff were amazing, so helpful and their English was brilliant, much better than my French ! Liloo the receptionist was extremely helpful and ordered our Taxi to the airport which was one less thing for me to worry about. 10 / 10 fir everything. Thank you.

Nothing