Park Hotel Grenoble - Handwritten Collection

The overall appearance of this hotel is amazing! You fill a bit like in London, British Style in a good way:-) Parking was easy, breakfast was excellent quality and service. The room itself was a bit tiny, but very well equipped.

Both, free WIFI and business WIFI did not work very reliable.

Good location opposite park and walking distance to main attractions. Very comfortable hotel.

Lumpy duvet and hard as rock pillows. Areas showing lack of maintenance/updating.

Where to begin! We stayed here on our way from southern France to a week in Switzerland. It was so superlative, we rebooked for our return trip 6 days later. Front desk Valery (we learned had been working there for over 30 years) - was incredibly helpful - helping us unload our car so we could park easily right across the street. We feel we formed wonderful personal relationships with every staff member. Our rooms were so special - we felt like we were very important people to get these types of rooms. The breakfast was easily a Michelin 5 star affair, seriously. Everything was impeccably clean. The staff were all dressed so professionally. I found out this is a one-of-a-kind hotel - they believe it best to not become part of a huge corporation, but to stay local. Want to be pampered? Come here :-)

Nothing

The rooms were decently sized and well appointed. The bed was comfy. The location is a 20 minute walk from old Grenoble, but there is a convenient tram around the corner.

To put my review in context, I’ve stayed at many 4-star hotels throughout France and the world for business and pleasure travel. I would rank the Park Hotel as a 3-star hotel at best. While some of the staff were friendly and fluent in English, there were some that looked absolutely terrified when you spoke to them. There was a young girl at the front desk, another girl at breakfast (who did nothing but stand around) and another at the bar who did not seem to speak English, or they were at least terrified to do so. The breakfast was quite disappointing. First, there was a lack of fresh fruit. Fresh fruit does not mean throwing a few bananas, grapes, and apples into a bowl. Some fresh cut fruit (kiwis, oranges, grapefruits, berries) would add a lot to the breakfast (fresh, not canned!). There was apple sauce provided in microscopic dishes, and a strange fruit salad that tasted from a can. The pastries were decent enough. The cereal station was sad, and the bacon and sausages looked overheated from the day before. Overall, the appearance of the buffet was poor and spread all over the place with items in a refrigerator, pastries on a low table, and cereals hidden on a cart in the corner. The lobby was dated with dark interior and too many mirrors to deceive of a larger space. They charged me for one too many breakfasts, which I didn’t notice until leaving. The safe in the room is too small for most laptops, so beware. Overall, I would say the rooms are decent but I was put off by the breakfast and the staff English. I’ve stayed at the MGallery hotel in Rennes, which was far better than this one in Grenoble. This hotel is not deserving of the MGallery brand.