The location was good, in the city center.

The room assigned to me was not cleaned when I checked in. Then we got another room with lower standard. It took me quite some effort to ague with the hotel people about that. The lady was not nice and was not cool with my request of getting reimbursement from the difference between the two rooms. But she in the end made a compromise of giving breakfast for free. In general, it was not a smooth traveling experience.

Great view. Friendly staff. Very accommodating.

Some noise out by main road later in the evening. Loud with the windows open.

The location is very good. Easy walk to the train station and the Drosselgasse

It was too expensive for the standard of the property.

Excellent location

My room was next to the elevator, noise

It was fine as we already knew that the trains run in front of the hotel every 5th minute. There was a nice view over the Rhine though. We were happy to have a room at the back yard and there it was calm. The parking at the hotel was weird with all cars in a mess, but it was a parking at least.

The traffic, both trains and cars, and the parking.

- The location is very good. Most of the attractions are nearby and accessible on foot. - I had booked 2 rooms. Size of both the Family room and Double bed room are good. - The breakfast spread is Continental and just enough.

- The view of the Rhine from the hotel room is disturbed by rail traffic. But here the hotel cant do much.

Location... Location... Location. Lovely room. Wish I had a room on the higher floor facing the Rhine. Instead of the 1st floor

Location, cleanliness

Many restaurants closed before 20:00

All was very good apart from no change of towels or bed linen

The bathroom towels and bed sheets were not changed the whole week we were at the hotel ...

The location on the river was awesome. The Staff were very attentive and helpful. Breakfast was delicious. We would stay there again.

The parking provided is horrendous. The lot is overloaded to the point where you can't come and go unless several autos are moved constantly by the attendant.

everything

nothing

Our room was a corner room with a small balcony that overlooked the Rhine River. I was a bit nervous about the train track being right outside our window, but it never seemed to bother us at night. Breakfast every morning was wonderful, and the staff went out of their way to make us comfortable. The bathroom had a window that overlooked one of the side streets that was very quaint and authentic.

N/A

Hotel was centrally located, staff were friendly and helpful and breakfast was ok. Hotel looked tired and functional but was spotlessly clean so no issues really. Hotel (like many others in Rudesheim) is by the river and the train line runs parallel. I find it quite interesting and don't mind the noise but I guess for others it might be a negative in which case try and get a room on the side facing town or stay off the river completely.

All ok.

Location is perfect, our room was very small and very warm, however it was OK for one night, staff were very pleasant and helpful.

Room was to warm and although clean could do with a makeover.

Breakfast was fine. The restaurant faces the great view of the Rhein. Staffs are friendly.

We were having trouble flushing the toilet. My wife told a staff at the reception but it was not fixed.

Very loud with the train line if you have a river view

The location was great and the breakfast was good and it was clean

Needs updated. There was no air conditioning and it was too hot too sleep well. We had to open the window and tne trains were really noisy.

The breakfast was good. There were many different options from cold to hot. The location was such a bonus and the main reason I chose this hotel. There is an amazing view of the Rhein and in walking distance to everything you could want. There is an elevator and we had a fan placed in our room which worked well. The bathroom was quite large.

There were so many spiders it was terrible. I could barely sleep because of all the spiders in the room. Unable to open any of the windows due to spider webs with spiders on the other side and we were on the 4th floor during a very hot summer. Even on the patio dining area there were hundreds of spiders. Literally had them crawling on me while sitting to enjoy a drink. We went to many other places during our trip and didn’t notice spider infestations there so it leads me to believe it was just our hotel. I’m not afraid of spiders but it was just extreme, like everything everywhere was covered. On top of that, the staff were not the most welcoming and the overall decor of the hotel needs refreshing. The hotel doesn’t have an electronic key system and still utilizes hard keys with a large and heavy handle you have to lug around. There are no type of blackout curtain so the room gets a lot of light (adding ti the heat). I don’t think the cost was worth the negative aspects of the stay.

Hotel looks good from the frontage but all stops there.

Room was very very tired. No Air-con or ventilation. Car parking was simply dire. We asked for a fan that wokred properly and was refused. No facilities for discabled whatsoever. We feel likethis hotel is totally misrepresented by Booking.Com WE WILL NEVER STAY HERE AGAIN

Friendly staff, very comfortable, good breakfast