MiM Mallorca member of Meliá Collection

Location , close to beach and restaurants

First floor balcony close to the people at the pool

Clean, modern hotel right on the beach. Fantastic roof top pool and bar which allowed for a quiter space if you wanted it

Very little parking around the hotel.

It was decorated beautifully. It was exceptionally clean and smelled divine. Position was great. Rooms were lovely and bed was very comfortable. Staff were very helpful Pool was beautiful Breakfast was excellent

Not enough sun beds at times

The hotel itself looks great and the location was excellent, close to the beach and with everything we needed nearby. The food was fantastic - breakfast had a great variety and the quality was superb, and dinner was just as good every evening. We booked a room with a sea view, which was beautiful and made the mornings really special. We also had a really nice experience with one of the receptionists, Ab, who was very helpful and friendly throughout our stay and made us feel genuinely welcome.

Our biggest disappointment was the air conditioning, and this needs to be highlighted. Outside it was around 32°C, and the room never dropped below 26°C during the day - the temperature simply wouldn't go down (as shown in the photo we included - the room temperature is the small number in the top right corner, not the large main number). We had to keep the beautiful sea-view room covered with curtains the whole time just to manage the heat, which defeated the point of paying for that view. Staff at reception told us the AC is central for the whole hotel rather than individual units per room, and that this is common across Mallorca. For a 4-star property, this should have been sorted. On top of that, we left a note in the room asking housekeeping to keep the balcony doors closed and the curtains drawn to keep the room cool, yet every single time we returned the balcony doors were wide open and the curtains pulled back - the exact opposite of what we asked. This not only let the heat in, but also compromised the security and privacy of our room. They also repeatedly failed to leave towels, coffee, and milk, and even left dirty glasses and cups in the room. At one point they changed the duvet but left it without a cover, so we weren't happy with the housekeeping service. We were also unhappy with the way the restaurant is run. Every time we got up from the table to grab more food, our plates were cleared within seconds. It constantly felt like they wanted to push us out as fast as possible — a few times they even took our food before we'd finished the last bite. We understand it's their system, but it wasn't pleasant.