Loved the decor and the whole ambience

Room was lovely and very comfy bed with eygptain cotton bedding ,having a fridge in the room was an extra bonus, staff very friendly and breakfast was so lush with lots of choice and all fresh,could not fault any of the staff they were all so helpful

Nothing !!!! Everything was excellent and would definitely return.

Accommodation was great really appreciated the upgrade to junior suite which was a nice surprise

Food. We had no choice due to space etc and ended up with room service.Charged for the service not out of choice. Quality of food was pretty abysmal Phone and tv were not functioning properly in the room either.

Nice reception & hallway areas. Lovely view from the room. Great food from the bar.

Tired bathroom with poor shower which was a little hazardous to get out of, especially for my 70 year old Mum. Room was too warm & air con only went as low as 19 degrees. Bed just a double; King size would be much better. Breakfast was average.

Great location Friendly staff

Room a little old and sad looking

Location , historical building Staff very friendly and helpful Room cleaned daily and thoroughly

Run down… carpet worn , bath enamel worn, tap dripped

The staff were very helpful and very polite. I felt looked after.

Cost of the breakfast

Coffee machine

Air conditioning noise

Comfortable bed, clean room. Excellent breakfasts; great mocktails; relaxed atmosphere in the bar; lovely afternoon tea in sea-view setting. Staff were attentive and helpful without being intrusive.

Room was a bit hot and view not great. Carpets in communal areas really need repair/replacement; the sticky tape lets the place down a bit and could be a trip hazard. Sometimes waited a bit longer than would have liked for service in the bar.

The breakfast was excellent, always staff checking that the food was okay and that everyone was happy with the service. Good WiFi.

Parking is not free or guaranteed. The lifts were very slow.

We are regular visitors for short mid week breaks which we find are an available at reasonable prices. The property is very comfortable and has a calm ambiance.

On this occasion we found the service in the lounge bar mixed. Dependant upon which staff were working. Some were very efficient. Others less so. On the one occasion we dined in the Cyan restaurant whilst the food was reasonable quality yet quite expensive we were not over impressed with the service. We were asked if we wanted dessert before our main course had been removed. We declined and the plates had still not been taken away before our requested bill was produced. Small concerns perhaps but out of character for such a normally high quality establishment.

Communication was excellent, all of the staff were very friendly. Room was very comfortable and breakfast was excellent.

Room was a little too warm and AC wouldn't go below 19 degrees.

Attention to detail at check in, friendliness and luggage store (which was taken to room whilst I was in town)

The bar closed early as we returned from a concert (despite 3 tables of 4-6 still in the bar area) - was told the only option was to go to room and order room service - which we did and then came back to the bar…….for an additional cost. Major works commenced before 9am in room adjacent - power tools and significant banging - no chance of a small lie in and no pre warning - poor in my opinion. Plenty of other places to stay and I will in future. I’m a brightonian and back frequently to visit family and friends, the Grand’s reputation isn’t justified

Lovely room, nice view and comfortable bed. Clean and well decorated.

Reception staff were not welcoming. The immediate surrounding area isn’t very nice.

Very beautiful common parts Excellent breakfast

amazing

nothing

Nice looking hotel with friendly staff. Unfortunately the room is very dated and smelled a bit old and there was a lot of noise in the morning around 530 that Unfortunately woke me up

The location was perfect

Room was lovely Staff were exceptionally helpful, our son had a n assessment at Brighton college and was nervous and one of the breakfast waiter was so understanding and wrapped up a selection of food for our child to have when he recovered his nerves.

No swimming pool?!!

Its position and the history behind the hotel

It would be better if breakfast was served at table ,appreciate this costs money but would be prepared to pay more for the service

Amazing, feel really welcomed and relaxed

Bar staff were very friendly and helpful

Breakfast was very disappointing, the food wasn't very hot .hash browns weren't cooked and coffee was lukewarm

Breakfast was extremely good

Nothing

Traditional but impressive building and full of character, ornate decor, huge ceilings, sweeping staircases and a large bedroom with balcony overlooking the sea.

The bathroom in the Junior Suite was small, bath tiny without a separate shower, disappointing compared to the bedroom which was huge with a balcony. The aircon would not go below 19 degrees which was a little too warm to sleep comfortably.

Breakfast outstanding

Excellent breakfast

Nothing

Good food

Rooms are dated Sink cracked Furniture distressed Drinks expensive

Prachtig hotel! Erg vriendelijk personeel en zeer uitgebreid en lekker ontbijt in mooie grote zaal. Ook de afternoon tea met zicht op zee was geweldig, alhoewel de scones best apart, tussendoor, warm gebracht worden, anders is de rest al koud. Spijtig van onze kamer met zicht op een muur…, omdat het hotel - denk ik - helemaal niet vol zat, had een andere kamer misschien gekund.

Kamer met zicht op muur

Staff all lovely and friendly. Had a balcony with great sea views. I’m from Brighton and love to stay with you when I visit.

Struggled to get room cleaned due to staff shortage.

We had a sea view corner room which was spacious and well appointed. The staff were professional and friendly and the breakfast was excellent!

Nothing really!

Was perfect for what we needed.

Bar service was a bit slow.

We had tickets to see Madness, at the venue next door! I particularly appreciated the architecture and its general olde world charm. This was the first time we had stayed but, definitely not the last, especially with their very competitive rates!!

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