Bed was super comfortable!

Staff were friendly, rooms were great - comfortable beds, great selection in mini bar, robes & slippers & the complimentary gin in the room was a great touch! Spa was fantastic. Bar area was lovely.

Whilst the location is wonderful being on the sea front & central and the views are great, it is also the only negative in that it is also extremely noisy late at night with party goers. The triple glazed windows do a good job to quiet it down.

Staff were incredibly helpful, friendly and professionally. Spa was incredible and the facilities, room exceed our expectations.

We had a terrible sleep, hotel is an old building with very thin walls, so we heard people going into there rooms at 1am, heard people getting up and going to the toliet, heard people outside the hotel. We also didn't find the bed comfortable, mattress was lovely and super big, but pillows and duvets were duck feather, which isn't to our personal taste, as they made us very hot and very uncomfortable. Did not have restful sleep.

Lovely beds and great location

Bathroom a little dated, breakfast was forgotten and cold, no offer of a discount or refund

Spa not included - Got to pay to use it

It was nicely decorated and clean

The heating was on full blast throughout the property and the air conditioning unit in the room made no difference, which it made it quite uncomfortable and hard to get a good night’s sleep. The bed itself was quite comfortable but it was just so hot that we kept waking up sweating. Also, the room was very very small considering the cost for the night. There was a rain shower but it was far too big for the cubicle which made taking a shower quite uncomfortable, we just ended up using the hand held shower attachment which was not ideal. Also, we would’ve liked access to the spa prior to our checkin time - we had plans on the afternoon/evening of our stay and also the following morning so we didn’t have time to use the spa between checkin and checkout, which is when it’s available for hotel guests - we would’ve loved to have used the spa for a couple of hours prior to checkin to start our weekend in a relaxed way but we were told it would be additional £40 for the pair of us to use it before 3pm which we didn’t feel was worth it considering we’d already paid a significant amount of money for our room. It would’ve pushed the cost for one night up to almost £200

Location was great,hotel was clean Spa was amazing

The spa is a nice feature although we had to pay an additional £10 per person even as a guest to use the spa . It is a central location on the main sea front road Staff a bit formal

It’s noisy from the street / road and windows dirty You have to pay extra for the spa even as a guest Breakfast not included First room we had smelt of smoke but they did change our room quickly