I live in Perth and recently had a one-night stay with my family on 28.01.2023 for a staycation. Here's my detailed review: Room: The room was clean, equipped with a comfortable bed and pillows, and had all the necessities, offering great value for money. Spa: The spa experience was truly excellent, adding a touch to our stay. Outdoor Pool: The outdoor pool was a highlight, especially for families with children, providing a fantastic recreational space. Breakfast: The breakfast included a traditional hotel spread with American and continental choices, which were quite enjoyable. EVERYTHING ABOVE exceeded our expectations. However, I must express some concerns about the restaurant's dinner service. The food quality was merely average, but more notably, the one-hour wait for every table was unacceptable. One table grew frustrated with the slow service and left with complaints. It's not fair to blame the poor hall staff, who had to handle the complaints. I sincerely hope the restaurant manager recognises the need for the kitchen to operate more efficiently or considers adjusting the menu to reduce production and delivery times. As things stand, had it not been for the restaurant experience, I would readily give the resort a solid 5-star rating. Unfortunately, due to the restaurant's dinner service shortcomings, I can't rate the overall experience higher than this

However, I must express some concerns about the restaurant's dinner service. The food quality was merely average, but more notably, the one-hour wait for every table was unacceptable. One table grew frustrated with the slow service and left with complaints. It's not fair to blame the poor hall staff, who had to handle the complaints. I sincerely hope the restaurant manager recognises the need for the kitchen to operate more efficiently or considers adjusting the menu to reduce production and delivery times.

Spa filled quickly. Good water pressure.

Ordered steak for tea, Medium Rare. Really chewy but it was cooked properly which indicates a cheap cut of meat ($45). Terrible. Vegetables consisted of olives, some capsicum and a little zucchini. It was horrible. But the mashed potatoes were ok. The rest was garbage. People slamming doors all night in the hall. Road noise was bad.

Great location, comfortable rooms.

Hotel is now dated.

Location

Climbing in and out of the spa bath!

Everything

Not enough towels

Feel of the place. Location excellent and we enjoyed the pool.

No plates or cutlery.

great room

worst meal I have ever had

Spa & pool were excellent

Tv was faulty. Kept freezing. Unresponsive had to take it off the wall mount to unplug to get it to turn off and reset. Had late checkout at 12 and there was a super loud cleaning(?) Thing happening in the hall

The rooms were spacious

It was dirty. When room service came to do up the room - they left the fridge open and as we were gone most of the day food and drinks inside got ruined. I still do not understand why they went into the fridge in the first place. They also did not make any of the beds. They replaced the towels, emptied 1 of the bin (leaving others over flowing). The breakfast was mediocre. Food was cold and not very appetising. Overpriced for what we received. The staff were not friendly either.

I ordered room service pork with broccolini. Paid $40 and there was no broccolini. The room was quite cold on arrival

The property is very lovely

We asked for disabled friend Fly and had a spa in the room so it was hard to enter.

We use to come every 3 months , this place nice , easy , confortable , restaurant perfect .

nothing

Loved it had a spa bath Loved the view Loved the kit Kat touch in the fridge

Spa bath not cleaned/disinfected after each use, the water was okay until I turned jets on and it wasn’t clean. Picture frame in bathroom is odd and makes you uncomfortable that is there a camera in it. Pillows were a little hard and not soft and fluffy.

good location with free street parking. friendly staff. quiet room being it’s next to the freeway and railway

the bed was pretty average. stained mattress protector. doom was undersized for the cover and sheets not tucked in.

Cleanliness and quiet

The pillows were all uncomfortable

Absolutely best place to stay thank you. Food was amazing also

Breakfast excellent selection in buffet Room and bed very comfortable

Nothing

Clean, great pool, well adorned and friendly staff

Bed could have been newer, pillows need updating

Spacious with seperate bedroom and living. Balcony with table and chairs overlooking palm garden.

location and pool

Very dusty in room and staff need more training. I was checked out a day early by staff. My card key didn’t work to allow me to leave the secure car park after I did check out.

Loved the whole experience

the pool

outdated furniture was stained

Both baths were filthy turned the jets on and brown water came out, I ordered 1 beet to the room on level 1 and they charged a extra $7 just to walk 20 steps, such a joke, buffet breakfast was bad, got there at 7.39am most trays were empty and wasn't much of selection