The Staff was very friendly, caring and made us feel very welcome.

The resort is beautiful, the staff is absolutely amazing. Breakfast was great. Villas are kept very nice and clean. Overall fantastic place.

However the stuff does its best to clean the beach in front of the hotel, it was still with many trash frequently. You cant step to the ocean w/o having some major trash on your legs in 3 meters. It is not much to do w hotel still they should collaborate with neighbour Intercontinental to clean the beach between the 2 resorts better and more frequently. The restaurant was good but not as spectatular as I expected. I definitely ate better food in Bali both in standalone restaurants or in resort (e.g. Conrad Nusa Dua).

Staff were amazing, so friendly and nothing was too much trouble.

Nothing.

I had a wonderful stay at a hotel recently, thanks to the outstanding staff. They provided personalized hospitality and were incredibly helpful throughout my stay. The front desk staff was efficient during check-in and provided helpful recommendations. The staff was always attentive, addressing any issues promptly, and remembering my name, which made me feel valued as a guest. Overall, I highly recommend this hotel for anyone seeking a comfortable and welcoming stay with exceptional hospitality. The facilities were world class, the beach was amazing

beautiful, peaceful property which was well cared for and overlooked the rainforest. special setting, sharing the property with the family on their compound. some minor upgrades/repairs are needed for our suite.

very long drive from the airport, due to traffic. lots of stairs, which are a bit difficult to navigate

The Customer care was superb. Nothing was too much trouble. We attended a wedding and the setting and food were excellent.

nothing

the location and facilities are fantastic

bali style villas and cottages

I loved the whole place and villa concept .Privacy, hospitality, great good, amazing service, beautiful beach, delicious breakfast, extraordinary stuff.

The staff were amazing, very helpful, friendly and professional. The breakfast on offer has great variety and everything I tried were very good. The little details that came as part of the service or food presentation were excellent. This hotel is highly recommended. We had a great time.

Our third visit to Belmond's Jimbaran Puri. As usual it exceeded our expectations. Apart from its beautiful beachside location which is a major draw card for us, the exceptional warmth and outstanding customer service of the all the staff is a credit to the hotel management and of course to the staff themselves. All the accommodation, ie the rooms at Jimbaran Puri are in fact spacious cottages with, living area and courtyard garden. Those facing the beach have a terrace. The bed was kingsized and extremely comfortable with attractive and practical lightweight cotton canopy. The bathroom was well organised with all the amenities and the luxury of a sunken, therefore easily accessible stone bath with overhead shower. Located in the beautiful courtyard garden is an outdoor, freshwater shower. Our cottage faced the beach therefore we could walk onto the terrace through a door in the living room. All in all the accommodation was not only attractive but, absolutely comfortable and made for easy access to all the hotel's amenities. The dining options are not vast but, are very good. Breakfast is always a treat. Once again the staff were acutely focused on the highest level of service. There is a very good variety of food on offer for breakfast, lunch, dinner and all day snacks including a range of international, mediterranean and local meals. Everything we enjoyed was delicious. Once again Jimbaran Puri has made for a brilliant, peaceful unwind to the end of 2022 and a blissful start to 2023.

it was the perfect hotel, the personnel was so kind and always pleased to serve and to help and the location of the hotel and the experiences they offer are just perfect.

the location right on the beautiful beach in Jimbaran

the food was exceptionally good. the wonderful team who were all very enthusiastic that we enjoyed our stay.

Delightful and attentive staff. Lovely peaceful surroundings.

the property is absolutely stunning. the staff are wonderful and make you feel so welcome. very hospitable. relaxing. paradise.

nothing we didn’t like

Truly the most exceptional accommodation we have ever had the privilege to stay in. Thank you to all the staff who made our stay so magical.

We had to leave!

everything, staff couldn’t do enough to make our stay wonderful

nothing!

Each and every member of staff were friendly, helpful and efficient. the facilities were excellent and very clean and the food was superb.

Leaving to come home

this hotel is faultless lovely rooms incredible service

This place is Majestic beyond belief. From the moment you enter the property you are emersed with exceptional hospitality and culture. I stayed 7 nights and experienced the upmost service and grand hospitality that you can put no price on. The gem here is the staff! Then the maintenance and cleanliness of the property is top notch as well as the semi modern yet authentic architecture that embraces the traditional Balinese culture. The food at ALL times from Breakfast, Room Service or Dinner on the Beach front property was exceptional! The location is approximately 15min from the airport and it is not only convenient but safe. It is very rare to find a beach front property with so many amenities and this place is truly a 5 STAR HOTEL! If you are looking for Serenity,Top notch Hospitality, A Perfect Location and ALL of the bells and whistles that come with a TRUE 5 Star Experience look no further....The Jimbaran Puri is the place to stay!

Nothing....this was true perfection with ZERO complaints