The Elms Hotel & Spa

I loved the spa

The jacuzzi the outside wasn’t working also I think breakfast should be included in the price not separately. Also more food choice on the menu

An absolute hidden gem that I’m sorry we’ve not visited sooner. The grounds are beautiful and the spa is not to be missed. The staff make this hotel. Except for a couple of the spa reception staff, the staff here were the friendliest we’ve ever encountered in a hotel. The reception and bar staff are lovely. We’ll undoubtedly be back.

Now that it’s no longer hot summer, the areas around the building are a bit bare and purposeless. Outside heaters and light music in the outdoor seating areas would be perfect.

Smart contemporary venue. Good food and matching service. Lovely spa facilities.

Hard to criticise. A shame it’s a long way from home for us..!

The place is decorative but extremely small. Apart from the Unfriendly receptionist, staff were polite. The car charging station

Me and my special needs son were left struggling to take our luggage upstairs to the room as there is no concierge. The spa and pool you have to go outside of the building and it was raining, I asked her for an umbrella, she offered no help. Rooms are dull and dark with dirty drawers units and we found hair in the bath. The room are not soundproof and No internet connection 📶. Curtains don’t close and no ventilation. Spa has poor refreshments.and not enough chairs. The best thing was the jacuzzi if you don’t mind the sharpe steps. Food was just as dull and expensive as the place. No entertainment in this place. Friday night and the place is empty and boring. We were sat at the bar to eat, they said no space at the restaurant but actually , it was not busy. The garden was so dark at night, we couldn’t set or enjoy a walk. Over all, we couldn’t wait to go in the morning and we lost any appetite to try their breakfast, not worth the money and the drive. Very depressing place