By the water, clean, and pleasant staff.

Staff was amazing Pool Beach access

To leave ;)

This is a spectacular hotel. We were in a premium room with a view of the Red Sea and it lived up to expectations. The room was fabulous, the staff were incredibly helpful. The pools were wonderful, as were the bars and restaurant. One minor issue (bath/shower mixer tap was stuck) was fixed within an hour. The beds were comfortable, although they werent the best I have ever been in so certainly no complaints but it got a smile rather than a big smile! It was so nice, we didnt leave the hotel, although next time we would venture into Aqaba itself which looked nice.

Nothing we didnt like. I would love to return!

The true definition of a five stars hotel, very good service, clean and spacious room and private beach + swimming pools

The location is very good, and very beautiful

Everything is good and nice

cleanliness, design and decoration

i wish they had a regular bidet inside the rooms. plus the public washrooms in the hotel do not include bidets. which is very annoying. the hotel is too expensive

Wonderful hospitality, big rooms, the swimming pool was clean, private beach.

good location & clean

my airport pickup was missed by them. I had to remind them then the car was sent. we have to wait at the airport

everything was clean, beautiful and comfortable. the welcoming with the cold towels and the energy shot was freshy and unique. Muhammad from desk was kind

Everything was perfect, we enjoyed every moment with our baby! I can comment on the cleanliness of the facilities (beach, the pools, etc..) and the tasty food at the restaurant etc... but the ones who make out stay memorable and restfull is the staff, so kind, attentive , helpful and very friendly!

Pools, Breakfast, Minibar, Room enterior

ac was very loud at night (room 112) At night they polished the floor with a very loud machine

Everything was perfect

It was a bit noisy at night from nearby hotel , but overall manageable. Bathtub drain was broken

like any fancy resort, it has all the amenities - probably the best resort in all of Aqaba

the staff can really be trained to be better - it was unbelievable to me (someone who has stayed in such resorts all over the world) that the hotel doesn’t have basic first aid - I asked for a band aid on the first day (since I hurt myself while diving) and was told the hotel does not have it and I can ask for a ice bucket instead - I stayed 3 nights and not once did they try and source it locally - I needed up buying a box from the local market myself and then left it for them to use for other guests if the need arises. also, while I totally understand that the resort has a no outside food / drink policy (as is the case in most such hotels) but combing through your stuff every-time a guest comes from outside holding a bag is just rude - a guest staying in a resort like this understands these rules and the hotel personnel really don’t need to open and check the guest’s bag pack each time I walk into the hotel - if the concern is so big and is a security issue, then run it through the x ray machine (rather than making a guest stand at the hotel entrance while the security personnel goes through each pocket of your bag / handbag)

Overall all , I will NOT stay in this hotel again if they don’t improve their hygiene level & their keenness for details.When you pay high price 5• , this is what you expect. Managment arrogance is to blame . Very Disappointing experience.

Location & Breakfast although kept the same

The House, and for all the very good personal. so friendly. that was the best

honestly nothing

Pillows too soft

Well designed hotel finished to a very high standard.

For a 5☆ hotel staff were found wanting. Paying premium price should afford you luxurious pampering. No waiters at pool and beach bars. Breakfast service was intermittent.

the location in front of the beach

the architecture of the hotel, breakfast, room, beach, staff, bar, valet service

Great location and facilaties

Expensive drinks and food