Adiwana Dara Ayu Villas

Amazingly view from all areas, breakfast, pool or bedroom.

Ambience

Everything was perfect

The location and the art everywhere

Some young staffs were a bit unprofessional

The views and staff were incredible. Sat on top of a hill with flowing rice fields, nestled in a quiet region. A retreat into nature.

The in-person staff were wonderful — very kind, polite, and genuinely helpful throughout our stay. The location is beautiful, and it’s conveniently positioned at roughly 30 minutes to Ubud and 30 minutes to Kintamani, which makes it a good base for exploring. The biggest issue was the poor service from the online/bookings team. We originally booked a villa, but the room was extremely humid and very noisy, making it difficult to sleep. The available fan was not very fast and was constantly rustling plastic sheeting that had been installed to stop animal droppings which made the room uncomfortable and disruptive at night. The property is also quite isolated, so there aren’t many food options or general amenities nearby. I’d strongly recommend organising scooter hire and day trips privately, as we found the prices from the villa’s recommended vendors were significantly higher than standard market rates. The access into the area gets very slippery when it rains, be careful. To their credit, the onsite staff did help move us to another room. However, the replacement room was worth $164 per night, compared to the $264 per night room we had originally booked. Instead of refunding the difference, we were told no. We then asked if the value difference could at least be made up through services (around $200 total), but this was also rejected. The only compensation offered was a spa package worth, at most, around $100. Overall, there was very little effort made to properly resolve the discomfort and inconvenience caused by the original villa conditions. What should have been a simple and fair solution turned into multiple frustrating conversations that took up a noticeable part of our holiday. If you stay here, I’d strongly recommend booking one of the rooms with indoor toilets and air conditioning — those will likely give you a much more comfortable and enjoyable experience.