COMO Shambhala Estate

La villa 3 chambres et le service de l’hôtel

C’est un peu cher les extras

Amazing people and place

Everyone and everything was perfect . Pure relaxation in paradise ！Don't leave the resort.

We stayed at the Terrace suite in the Wanakasa residence. The property grounds were exceptional. It is one of the most beautiful nature I've seen in places I've stayed at. You will get pictures for your instagram that will make your friends jealous. We stayed at a terrace suite, and the atmosphere is more of a glamping. I'm not sure about the villas so they might be different. The rooms and suites were clearly made with high quality materials. The chairs, bed, all other furnishings were sturdy and did not feel or look cheap. The treatments at the spa were really good and they are a must if you're staying there. The staff were really good and helpful. They were very accommodating when we decided to cut our stay short.

This is mostly based on personal preferences and have nothing to do with the staff who are highly professional and hard working. You can disregard if you're ok with the below. The main issue was that the hotel is trying to be many things rather than being good at one. Its not a luxury high end hotel. As I mentioned, the rooms and suites give you a feeling of camping in the jungle (and does it really well). So you do not really get the feel of being in a high end luxury resort. The design is glamping style and made to look like an antique lodge rather than a luxurious and relaxing place. It is not really a wellness resort as there are no wellness facilities. There is a spa where you get your treatments, but that's basically it. There is no proper wellness resort saunas for example, just the usual ones in locker rooms similar to what you'd find in a gym. There are no hot pools and the hydro pool is for paid sessions only (first time I've seen that as its usually not charged for in wellness resorts). Its not an everyday holiday resort as it does not provide any hospitality perks such as a ride to Ubud to enjoy the town. They charged US$20 for each way which is preposterous given the previous hotel charged us US$6 to take us from Seminyak beach to COMO Shambhala. Taxis in London and New York don't cost that much. And at the prices they are charging, it is expected this service is provided. Lastly, based on the above, value for money is extremely low. At the prices they are charging, management need to understand expectations are high. There is nothing that comes with the room and everything else is aggressively priced. To be honest, this is an issue across Ubud as we have gone around looking for a another place to stay. We ended up going to another resort but the value for money was still low. If you're looking for a luxury retreat in nature, there are other places in the world that offer better value at these prices.