The Imperial Hotel

Everything. The staff are superb, so kind, friendly and professional. The restaurant has fabulous views over the bay and the food is very good, we ended up choosing to dine here over several nights. The breakfast is the best we have enjoyed over years of travelling and often in the best 4/5 star hotels. The daily refresh of the bedroom was well done and always completed early in the day, again by lovely staff. Thank you, we will be back to this lovely island and the Imperial is our no1 choice for accommodation.

Excellent spacious room with a fabulous window and stunning view of the bay. The room is just in need of a little refresh at the end of a very busy season, minor marks on carpet, walls etc . Maybe a small lift to the bedrooms would be useful for less mobile guests. The lovely wide traditional staircase was fine for us.

The amazing views and the quiet atmosphere. Food was amazing. Great choice of breakfast and superb afternoon and supper menus

The basin in the bathroom was slow to drain

The location was amazing - great views from the terrace and restaurant. Comfy and vlean room. Lovely welcoming staff - couldn't do too much to make it a memorable stay. Very good choice at breakfast, though 9.30 finish was a bit early some mornings. It was great that we got a picnic bag the morning we left for the early ferry. That was appreciated. Good seafood choice on the restaurant menu, though by the end of 6 nights we were repeating earlier orders. Maybe better for a short break? Parking outside available, and buses to the airport and big city just across the road. Would definitely go again.

Stairs - not so easy getting bags to the room. Not much in walking distance nearby - a Cafe opposite Fort Grey and a Morrisons Local a bit further up the road. If you're driving, take provisions with you. All the rest was great.

A very well presented and good breakfast was served. The location is exceptional. The cleanliness of the hotel was excellent

Small details in the bedrooms would have made a positive difference; the provision of a long wall hung mirror, a shelf to place toiletries on in the bathroom and bigger than postage stamp towels. A small fridge would have been a bonus. It would not take very much for the hotel to upgrade it's star rating and offer a little more comfort.