WINDSOR SPA Hotel

Great stay, thank you 😊

Bohatý výběr všeho,každý den čerstvé pečivo

Není co vytknout

Das Hotel ist super zentral gelegen. Wir wurden sehr nett und zuvorkommend an der Rezeption in Empfang genommen. Der Pool im Haus ist prima. Hier fand ich gut, dass man Handtücher erhalten hat und alles sauber gehalten wurde.

Das Bad war ein wenig eng und es gab kaum Abstellmöglichkeiten für eigene Kosmetik.

On a positive note, the spa area and swimming pool are lovely, clean and well maintained, and we enjoyed this part of the hotel.

When we booked our room, I also reserved a parking space, which was confirmed by the hotel at €18 per day. However, when we arrived, we were directed to one of the parking spaces on the street. Later, when we asked about parking inside the courtyard, the blonde lady at reception told us that there were no spaces available. Unfortunately, this was clearly not the case. I took photos both in the evening and the following morning, and there were several free parking spaces inside the courtyard. After the rather unfriendly welcome at reception, this situation was disappointing, although sadly not entirely surprising. I accept that I should have checked this more carefully before booking, but I was also very surprised to discover that there is no air conditioning in the rooms of a 4-star spa hotel. For a hotel of this category, especially during the summer months, I find this very disappointing. The building itself is charming and beautiful, with a lot of character, but in my opinion it deserves considerably more care and attention. Unfortunately, based on our overall experience, we would not choose to stay here again. There are many other beautiful hotels in the city offering a level of service and comfort that better meets my expectations.