Florence Gardens Boutique Hotel and Restaurant

Very clean and comfortable. Nicely decorated.

Stayed in the top floor, room 6 and kept hitting my head on the eves.

Spacious clean room, breakfast and dinner were very good.

Bar prices not competitive with the pub across the road

The hotel, staff, bedroom and restaurant were really good. The vegan menu in the restaurant was definitely a great plus. Parking was also convenient if you pay for the off street option.

The toilet didn't flush properly but was just about useable. Again the shower was adequate if a bit tight - I did keep hitting the mixer tap and turning it off or up.

It was very clean and nicely decorated, the bedroom was comfortable, the gated parking was excellent and the breakfast was of a good quality

The room had a sign showing how to contact reception but no phone to follow said instructions, the bathroom lacked anywhere to put/hang towels. Many of the staff were just poor and seemed a bit uninterested, they were not rude but had no sense of urgency and seemed to lack training in how to address guests appropriately. An example would be as there wasn’t a phone in our room I walked to reception to ask for an iron and an ironing board to be sent to the room, the lady at reception just looked at me and said “what do you want it now” so I said in the next 10-15 minutes would be good. So 45 minutes later I had to ring reception (on the landline number from my mobile) and ask for it again. The lady who ultimately brought it was apologetic but we stay away a lot at nice hotels and receive much better general service. At breakfast nobody explained to the process to us when seating us so we had to flag down a waitress and ask where the food was as we were seated outside, much of the buffet style food had run out and we had to ask for it to be replenished and it took quite some time to get more out, although the food itself was really nice… Ultimately for the cost of this place I’d choose to stay elsewhere if I was visiting again